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3440 Niles Rd, St Joseph, MI, 49085, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | 8:30 a.m. to 5:00 p.m. |
The Willows has been a wonderful place for our loved one. While no home is ever perfect, Nora and Elizabeth truly go above and beyond. They are attentive, very present, and easy to get ahold of whenever needed. The care provided is wonderful, and if any issues do arise, they are addressed promptly and professionally. The food served in the dining area is very good, and there are enjoyable activities that keep residents engaged and involved. It brings a lot of peace of mind knowing our loved one is in a place where communicat... read more
Would highly recommend The Willows! The level of care was top-notch, staff was amazing and attentive, a variety of activities and a genuine feeling of care and concern for my father!!!
I will not recommend working at the Willows, or put your loved ones here. The management is very poor and unfriendly. They are unorganized and very demanding at all times. They don’t care or even pay attentively to the needs of the employees. If you want to take a day off for personal/medical reasons, they will try to make you like slaves and force you to work even harder and will even threaten you. They don’t even have regular meetings, only if there is a problem then they will conduct meetings. The training is very poor, a... read more
I AM TIRED OF THE STAFF HURTING MY MOTHER-IN-LAW! She has told me that on THREE separate occasions, the staff mishandled her and injured her. And then the staff has the NERVE to tell me to ask my mother-in-law to be kinder to the staff. That is WILDY INAPPROPRIATE. Shame on this facility! Act like adults! Edit: it has been a month since my review and NOTHING has improved. The staff is straight rude to my mother-in-law and when she told the employee that she didn’t need to get sassy with her, THE EMPLOYEE ARGUED that she wasn... read more
I AM TIRED OF THE STAFF HURTING MY MOTHER-IN-LAW! She has told me that on THREE separate occasions, the staff mishandled her and injured her. And then the staff has the NERVE to tell me to ask my mother-in-law to be kinder to the staff. That is WILDY INAPPROPRIATE. Shame on this facility! Act like adults!
The Willows Assisted Living has a 2.5 star rating with 19 reviews.
The Willows Assisted Living is open now. It will close at 5:00 p.m.
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