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The William Senior Living

3.7

About this business

The William offers a comforting lifestyle where you can fill your day with the things you enjoy while we take care of the rest. And we are here to help, around the clock. We call it Relaxed Living. 

Location details

9203 Cinnamon Hill Dr, San Antonio, TX, 78240, United States

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3.742 reviews
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Miranda Rodriguez's profile image
Miranda Rodriguez 
on Google
a year ago

The William is understaffed in the main building. There is gun violence, car thefts, and strangers on the property at night. Be careful going to this location! 

Lisa Colbert's profile image
Lisa Colbert 
on Google
a year ago

I will be filing with the EEOC. I was harrased for my beliefs by the Executive Director. I reported it to the corporate person in charge. They did nothing. He makes people very uncomfortable with his remarks about age, smoking pot, gender roles and plain nasty language. I will be taking this to the investor group in New York. They will just sweep this under the rug like everything else. They also let elderly folks stay in a memory care cottage that is literally falling apart. Funny thing is that they have a remodeled one the... read more

Linda Ibrom's profile image
Linda Ibrom 
on Google
a year ago

Our experience with the William was horrible.They had my mom in a room with no AC for 5 days. And this is when the temperature was over 100 degrees outside. Her door automatically closes behind her, so it was even hotter inside. Simply disgusting. I had to get the State involved because no one should ever be treated like this. Don't put your family members here. my mom wasn't moved until I brought it up to them. I have lots and lots of videos showing that multiple RA's went into my room and did NOTHING. Disgusting. Also Bran... read more

Joshua Ibrom's profile image
Joshua Ibrom 
on Google
a year ago

Our experience with my grandma living within Cottage C has been less than ideal. We've attempted to voice concerns to the Director, but he's always occupied himself rather carelessly in other ways while attempting to speak with him such as by coloring his desk or repeatedly opening and closing his desk drawer. There's the issue of food quality and portions going down. Staff often report that they feel understaffed when only one member is managing the entire building. The WiFi access in the building is near nonexistent due to... read more

Lisa Timms's profile image
Lisa Timms 
on Google
a year ago

I will be filing with the EEOC. I was harrased for my beliefs by the Executive Director. I reported it to the corporate person in charge. They did nothing. He makes people very uncomfortable with his remarks about age, smoking pot, gender roles and plain nasty language. I will be taking this to the investor group in New York. They will just sweep this under the rug like everything else. They also let elderly folks stay in a memory care cottage that is literally falling apart. Funny thing is that they have a remodeled one the... read more

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Frequently asked questions about The William Senior Living

How is The William Senior Living rated?

The William Senior Living has a 3.7 star rating with 42 reviews. 

When is The William Senior Living open?

The William Senior Living is open now. It is open 24/7. 

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