This inn is so close to Fisherman's Wharf, you can see the fish! (Not from inside, of course.) Stay here and enjoy some of The City's most popular attractions including Pier 39, The Cannery, Ghirardelli Square, the sea lions, superb seafood restaurants, and the Alcatraz ferry stop. The hotel caters to tourists, with a tour desk that will not only book you on tours to local attractions but also to the Wine Country, Yosemite, Carmel, and even San Francisco nightclubs. The friendly staff at this hotel really goes the extra mile so that you will enjoy your vacation.
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How to respond to negative feedback from a customer
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This user review is obviously uncharacteristic of any past reviews of our hotel. Our hotel rooms do not have air conditioning. This reviewer was turning on our heaters and expecting cold air. Our rooms have ceiling fans and louvered windows. Guests can feel comfortable leaving the windows open all evening with no threat of any bugs entering their room. Our rooms have all been completely refurbished within the past 14 months. The rooms are very well taken care of.
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