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The Wellness Key, LLC

1.8

About this business

Location details

549 Winecoff School Rd, Concord, NC, 28027, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.820 reviews
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Kim Lee's profile image
Kim Lee 
on Google
6 years ago

DO NOT waste you time or money. The owner will take your money but won't answer to calls or text when trying to book an appointment! The owner told me she would give me a refund bc of the inconvenience I had been trying since feb. to make another appt.every time I went up there the place is close. The owner told me she would give me s refund but when I questioned her a over a week later with no refund. She then tell me she doesn't have the money. Can I give her some time. Like Wth was the point of telling me I'll have a refu... read more

Danette Hampton's profile image
Danette Hampton 
on Google
7 years ago

My husband ordered a couples massage through Groupon. After multiple attempts to contact them through phone calls and emails and no response we finally got an email back. The email stated they could not honor the couples massage due to staffing issues but we could do one on one. Then I received a message stating the appointment had to be rescheduled due to personal problems. I would say the customer service is extremely poor and don't waste your time. They are offering services they can't honor 

ttv “Trickyxxcincy” cincybtw's profile image
ttv “Trickyxxcincy” cincybtw 
on Google
7 years ago
Queen K's profile image
Queen K 
on Google
7 years ago

DO NOT waste you time or money. The owner will take your money but won't answer to calls or text when trying to book an appointment! The owner told me she would give me a refund bc of the inconvenience I had been trying since feb. to make another appt.every time I went up there the place is close. The owner told me she would give me s refund but when I questioned her a over a week later with no refund. She then tell me she doesn't have the money. Can I give her some time. Like Wth was the point of telling me I'll have a refu... read more

Rachael DeFoor's profile image
Rachael DeFoor 
on Google
7 years ago

Very frustrating experience. I was gifted a Groupon for a massage here, called several times to schedule it and could not reach anyone due to a full voicemail. I tried emailing, got a few very delayed replies (i waited over a week each time) still with no appointment. Finally I texted the number and after a few more back and forths I was finally able to make an appointment (a full 3 months after I had received the Groupon). When I showed up for my long awaited massage I left angry and disappointed because there was NO ONE TH... read more

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Frequently asked questions about The Wellness Key, LLC

How is The Wellness Key, LLC rated?

The Wellness Key, LLC has a 1.8 star rating with 20 reviews. 

When is The Wellness Key, LLC open?

The Wellness Key, LLC is closed now. It will open at 9:00 a.m. 

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