The Watermark at Cherry Hills

Stephen James 

on Google

2 months ago

Watermark is attempting to increase the cost for care for a current resident by over 400X. Is this a fraudulent scheme? Is anyone else experiencing this at Watermark at Cherry Hills? 

kelly nobbs 

on Google

5 months ago

This used to be a great place for the residents and the staff. Sadly, it's now run by 20 somethings. It's like a fraternity house, Brooke, the ED began firing left and right in order to bring her friends in. The marketing Director is her best friend and the Marketing Assistant is that person's friend. And so on, and so on... There's inappropriate behavior in the kitchen between staff. There's never any engaging activities or events, as many residents have been telling me. These statements from residents are fully verified as... read more

E. E. 

on Google

10 months ago

We had to emergency move our parents to Albuquerque and we are SO thankful we found Watermark. We looked at several assisted living facilities and Watermark totally stood out. It is light and clean and has an extremely friendly staff! Mom and Dad have been there for a few months now and we are still so grateful. They get the extra care they need. If there have been issues they have been immediately addressed. Getting everyone set up on new internet is always a process but it was taken care of. The caregivers are NICE! I have... read more

Maddie Bonilla 

on Google

10 months ago

Memory care seems to have gone downhill recently. I went to visit my grandmother on a Sunday afternoon. When I arrived it was obvious that it had been hours since staff went in to check on her or assist her with peri care. No one informed her that dinner was being served, and if I wasn’t there I don’t think that she would have eaten. It really upsets me that this occurred and honestly I do not feel like my grandmother is being taken care of properly. Anytime I go to visit staff are just sitting around. Only a couple of the s... read more