The Voyage Senior Living of Herrin

Vickey Harris 

on Google

2 months ago

My 95 y/o mother was given false hope by Amber that she would be able to move in this July. Movers were hired and she had boxes packed ready to go. Last minute she was informed by Amber that corporate denied her entrance as they stated because she did not honor her contract with another facility she had left over two years earlier. Amber knew this information as to why my mom left the previous facility, all legit reasons, and told her it would not be a problem. Family has tried calling Sherry, who is CEO at corporate. She fi... read more

Crystal Young 

on Google

a year ago

My mother lived at the Voyage in Herrin for 5 1/2 years. She had a diagnosis of Lewy Body Dementia, they rode the roller coaster of the disease with us and they were very compassionate and caring to myself and my mother. When my mother was in the care of hospice in the last week of her life they loved us through it with meals, drinks, and kindness. They brought some of her friends to the visitation and some of their employees even came to pay their respects. I will say as with any healthcare facility over the years there hav... read more