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1055 Forest Hill Ave SE, Grand Rapids Charter Township, MI, 49546, United States
Get directionsAbsolutely horrid, i am a medical transport driver and I was dropping off a patient back at this residence, sat at the front door for 15 minutes waiting for someone to come let us in, while the door alarm was going off. Called multiple times and got no answer. Finally somebody who looks like they’d been sleeping comes to open the door. I walk the patient to his room and find his wife laying on the floor saying she’s been there for hours and nobody came to help her even though she hit her help button, even took a nap because ... read more
Update: 1/2026 Things have gone downhill at HH. Food horrible and some residents were forgotten so they had to call for meals. Quality of food is not good, worst I've ever seen. Still many great activities, staffing is improving in some areas. Nurse aids seem kind and friendly. They treat the residents with respect and kindness. OLD REVIEW: Quality facility with nice clientele. The staff is always friendly, helpful, and kind. It is clean, bright, has a lot of activities and outings. They are also very accommodating. Food cou... read more
The Village of Heather Hills has a 4.4 star rating with 63 reviews.
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