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The UPS Store

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Location details

8679 26 Mile Road, Washington, MI, 48094, United States

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WeekdayScheduleStatus
MonClosed
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 7:00 p.m.
Thu8:30 a.m. to 7:00 p.m.
Fri8:30 a.m. to 7:00 p.m.
Sat11:00 a.m. to 5:00 p.m.
Sun11:00 a.m. to 4:00 p.m.
NRNo reviews
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The A.'s profile image
The A. 
a day ago

Not sure who the new owners are but the fat white girl with the glasses needs to do her job! Each time I wait in line to bring an already labeled packed in, she quickly snaps "you know there's a machine that you can return this package at...yada yada" My reply "I don't work here". Not sure why she feels the need to say this to customers. She rudely said "It's not my job". Oh really? The label is a UPS label, so ummm it IS YOUR JOB FATTY! She needs to be reprimanded or fired. The place will operate a lot better without la... read more

Eliza's profile image
Eliza 
2 months ago

Inserted a regular basic white envelope in a small basic bubble wrap going to Maui and UPS on Victory bl and Coldwater wanted to charge me $174.00 to mail. I thought that was a mistake, asked clerk again and yes, it was $174.00. Went to the post office next day because they close at 3:00 on Bellingham and Victory Bl, they charged me $8.00. To help you with your email to get a barcode, went up from .25 to $2.00 to $5.00. To save money, learn to do this yourself. I was watching and the next time I’m saving 5 dollars that took ... read more

helena m.'s profile image
helena m. 
2 months ago

Rude rude rude. Don't go there. 

Patrick O.'s profile image
Patrick O. 
4 months ago

They have a smartazz punk guy working the counter who is arrogant and disrespectful. Should be fired. 

Pauline's profile image
Pauline 
5 months ago

I’ve had consistently great experiences at this UPS Store when shipping packages. The staff are incredibly friendly and helpful, especially when I have questions about selecting the right package size for my items. The shipping process is smooth and efficient, and I really appreciate their patience and professionalism. I’ll definitely continue coming back to this location for all my future shipping needs! 

Amy O.'s profile image
Amy O. 
6 months ago

It's been about a year since I've used the UPS Store because of the lousy customer service. Went in today...should have continued using Send it Packing Plus. The customer service at the UPS Store is horrible! 

Stacey M.'s profile image
Stacey M. 
8 months ago

1507 E. 53rd St Chicago, IL 60615 I have been a loyal UPS customer and mailbox holder for over four years as a business owner. Occasionally, when I pick up my packages, one or two may be accidentally left out of the bag. Typically, when I call to report a missing package, it's located shortly after. However, a few days ago, I experienced a more serious issue. I picked up over 15 packages, and when I got home and sorted through them, I noticed one was missing—an item from Nordstrom. I immediately called the store multiple t... read more

ellen w.'s profile image
ellen w. 
a year ago

Regarding the UPS office in Fairwood: I thought I had noticed inflated pricing since this office changed hands a few months ago. Today I was mailing one pair of earrings to California and she quoted me a $28 price using UPS and a $22 price using USPS. I drove down to the post office who mailed them for $5 and change. I’ve used this UPS office for 22 years but now I did not trust it anymore and will simply wait in line at the post office in future. 

ellen w.'s post 1
Lauren R.'s profile image
Lauren R. 
a year ago

I was driving to the Amelia store on December 23 near closing time. I was 2 miles from the store at 6:53 and they close at 7. I called the store to let them know I was on my way and would be there right at 7 and asked to ensure someone would be available. The unenthused guy who answered the phone was quick to say that without any customers in the last 30 minutes, his manager instructed him to "close the store right at 7 because of Christmas tomorrow". I gently reminded him that it was only the 23rd, that I was really hopin... read more

Lauren R.'s post 1

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Frequently asked questions about The UPS Store

How is The UPS Store rated?

The UPS Store has no reviews yet. 

When is The UPS Store open?

The UPS Store is closed now. It will open at 8:30 a.m. 

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