The Tile Shop's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

The Tile Shop

4.8

About this business

Location details

36 Arlington St, Watertown, MA, 02472, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.885 reviews
Select a rating
Max Humphrey's profile image
Max Humphrey 
a month ago

Sepi made our experience seamless from start to finish. Her customer service was exceptional. She was responsive, knowledgeable, and genuinely invested in our project. Her guidance on tile selection helped us create a result that exceeded our expectations. We highly recommend working with her. 

Beth McLean's profile image
Beth McLean 
a month ago

I worked with Sepi to choose tile for a whole home renovation. She was fantastic! She was patient and informative as I navigated my desires and the need to stay within my budget. She was so creative, showing me lots of options. And am so happy with the design service Sepi provided! 

Alana Nelson's profile image
Alana Nelson 
a month ago

Sepi was very helpful in finding solutions when we ran into a glitch with the tile that we originally ordered. I love the finished product- installation went well - great experience 

Sarah dubiel's profile image
Sarah dubiel 
a month ago

I walked in to the Tile Shop feeling very unprepared and was just going to wander around to get my bearings. The second I walked in the door, it was as if I was swept up and taken care of. Sepi helped me through the process, pulling options and giving me gentle suggestions; even including flooring samples and decor to see how it would all look together. It was so fun and I can’t wait to have another project so I can go back and work with the team again. Top notch! 

Rachel King's profile image
Rachel King 
a month ago

Had a great experience at The Tile Shop working with Mariana, the manager, and her team. She was honest, helpful, and made sure I got everything I needed without feeling overwhelming. I also loved that they had candy and coloring for the kids. Great customer service and fun experience! 

Frequently asked questions about The Tile Shop

How is The Tile Shop rated?

The Tile Shop has a 4.8 star rating with 85 reviews. 

When is The Tile Shop open?

The Tile Shop is closed now. It will open tomorrow at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com