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The Spa Guy, Inc.

2.7

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Location details

Off Exit 8 Vietnam Vets Parkway, 1080 Lavern Cir, Hendersonville, TN, 37075, United States

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2.726 reviews
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Wes True's profile image
Wes True 
2 months ago

My spa serviceman gave me a link to this place for clear diverter caps. The pictures showed clear caps, it's even in the title! I pay for rush delivery to find out they are NOT clear. I call customer support and they were somewhat indignant stating, "It says the caps are not clear in the website." You have to navigate to the View All to see their note. I returned their caps and was charged 20% restocking fee for their deceptive website!! They can make it right by refunding me my 20%!!! Will let you know in future posts if th... read more

Jacki McReynolds's profile image
Jacki McReynolds 
8 months ago

I called regarding an issue with my spa. The person I spoke to was rude, impatient, and downright hateful. He spoke to me like I was stupid. The “I’ve been doing this for 20 years and never seen…” crap gets old. Just because you’ve been doing it for 20 years, doesn’t mean you’re good at your job or customer service. I will not be using them. 

Chris Shirley's profile image
Chris Shirley 
a year ago
John Johnson's profile image
John Johnson 
a year ago

Amazing service. Buck is great at his craft. Fantastic work and I will call them back! 

Daniel White's profile image
Daniel White 
a year ago

Contacted for service and Buck was really helpful at assisting me with issues on my hot tub. Gave me great insight on my situation and pointers to keep my spa in good condition. 

Frequently asked questions about The Spa Guy, Inc.

How is The Spa Guy, Inc. rated?

The Spa Guy, Inc. has a 2.7 star rating with 26 reviews. 

When is The Spa Guy, Inc. open?

The Spa Guy, Inc. is temporarily closed.  

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