The Rustic Mile

Bennie B. 

on Yellow Pages

10 years ago

older lady that worked there looked at us like there was a problem we were going to buy nothing get out the boy that was that helped us we got there an hour before it closed and he had an attitude because he wouldn't get to go home yetonly thing good there was the heavy set guy he was nice 

Michelle H. 

on Yellow Pages

11 years ago

Not sure why the bad reviews. Bought an item and they even let us leave it at the store for two weeks until we were able to pick it up. Plan to buy a few more items soon. 

khwilson1 

on Yellow Pages

12 years ago

I don't know why the previous reviews are negative. We had an absolutely fantastic experience! We were in a total of 4 times - twice to browse and ask questions, once to ask more questions and order a few things, once to pay off balance and look at other items. Every time - and I mean EVERY time - the staff was helpful, courteous and knew their stuff. If they didn't know an answer they got one immediately. They did a special order for us and advised as to stain options and ideas, items arrived exactly when they said they wou... read more

txgal93 

on Yellow Pages

12 years ago

Customer service is terrible. We had damaged product and they never followed up to give us the product that we returned. After 1 year, we still don't have the furniture! We liked the furniture t first but it doesn't come looking the same and the lady blames you when you complain. She is very rude. Do not purchase from here! 

dy1975 

on Yellow Pages

13 years ago

Great quality furniture! Very unique, well built, and pleasing to the eye. Be warned however, if you have the expectation of receiving your furniture in a timely manner, do not purchase from The Rustic Mile. Our furniture took over 7 weeks to arrive and we received no discernable level of customer service as to the reason for delay. There was also a minor issue with a piece of custom furniture that I had to alter myself as the store refused to correct their ordering mistake. They also refused to correct slight damage to one ... read more

Nancy M. 

on Yellow Pages

13 years ago

When we 1st walked in I got the stare down yet I was told if I need anything to ask. Looked around, had questions. Asked the man if I could get some help. The lady who help us sounded like she was on something because she talked very fast to point that we could not understand what she said. She then walked away. We had to call her back to answer more questions. I guess we were not dress like we had money because we did not get the good quality customer service. The sad part is my husband and I really loved the dining table a... read more