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The Room Place

4.1

About this business

Location details

156 E Golf Rd, Schaumburg, IL, 60173, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.1416 reviews
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Chucks's profile image
Chucks 
2 years ago

3 months to deliver bed. Broken furniture upon delivery The room place really sucks. DON"T GO THERE! I had so many problems with delivery of my furniture. First they sold me a bedroom set which they did not have in stock although it was displayed as a floor model. So i had to wait 3 months to get the bedroom set. The chest and night stand were broken upon delivery ( they replaced it but after so much hassel). They delivered the wrong bed and had to come back to take it apart. They failed to install a chest handle initially a... read more

Josh's profile image
Josh 
2 years ago

DO NOT SHOP HERE! The room place in Hobart, IN is so pathetic. I ordered a 3500.00 sofa and ottoman that was supposed to be delivered 2 days later. I took the day off work because they would not work with my schedule when to deliver the items. So I waited at home all day and called to find out where my order was at about 3pm and they said the delivery driver was already at the house and no one was home. Funny I was out front all day. So I talked to the lady at the delivery department and told her unless someone can come out ... read more

Laura's profile image
Laura 
2 years ago

Nice Facility I have been here for a couple events for charities. They do a very nice job. The servers have been helpful and professional. The food has been good too. They also have a nice sized parking lot, so parking has not been a problem. 

Bad's profile image
Bad 
2 years ago

Looks good - but poor quality and falls apart My expensive microfiber reclining couch broke 1 year and 2 weeks from the day I signed the papers. Harlem's response was only "Sorry it's out of warranty" This furniture is not made to last. You pay for high quality furniture, but it only lasts 1 year. 

Mandy's profile image
Mandy 
2 years ago

cool black sofa Have alot of cool styles, I am saving up for a black sofa that is on display in the front of the store 

Victoria's profile image
Victoria 
2 years ago

Do not purchase anything from Harlem Furniture My husband and I purchased what seemed to be a very nice leather couch from Harlem Furniture. We only had the couch for about 17 months and it completely broke on us one night when we were just sitting watching TV. I noticed it felt like we were "slipping forward" about a week before it completely broke under the the couch. When the wood inside the couch ripped through the leather I noticed how poorly this couch was put together and the wood inside the couch was very thin. We pu... read more

Kathleen's profile image
Kathleen 
2 years ago

The Worst Service! I purchase a reclining sofa & recliner in April. The sofa seat cushion had a light tear, but I accepted it- I had no choice. The service tech came out a month later - I was told the piece would be replaced in July. Called- 1 girl said it was on time, they would call me. August, I called another girl said it should have been there- she said she was going to schedule it for the following week !! Here I am in October- I called about every 2 weeks & got a different story. Finally, they said they would replace ... read more

Amanda's profile image
Amanda 
2 years ago

2 year old sectional falling apart We purchased a five piece sectional only two years ago. Two of the five pieces are falling apart. The seams have ripped, the cushions have sunk, and you can feel springs popping through. I finally called to issue a complaint and was referred to the warranty center, which apparently only covers issues with the fabric and was referred back to The RoomPlace's customer service. When I called the second time I was told the only thing they could do was to send someone out to inspect the pieces at... read more

mike's profile image
mike 
2 years ago

worst store ever they send someone out from the warnty dep. tell me to go get a new bed when the bed is delivered they tell me they wont take the old one and give me the new one i call the warnty dep. and they tell me they are voiding my warnty the delivery people are very rude and dont take there shoes of when it is snowing outside and the sales people have no knowledge of what they are selling. 

Frequently asked questions about The Room Place

How is The Room Place rated?

The Room Place has a 4.1 star rating with 416 reviews. 

When is The Room Place open?

The Room Place is open now. It will close at 9:00 p.m.  

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