The Rivers at Puyallup

Bonnie Johnson 

on Google

a month ago

I put had to put a deposit down to hold a room while I worked with my mom and family to see if this was the right place. $5620 is a lot of money. I was told by Doreen I would get my money back if it would not work out. I text the next day when I got to Spokane and let her know it was not going to work out. I said I will need my money back please. She told me Trina would contact me. Trina called and left a message, I called her back gave her my address as she stated they could only issue a check. It has now been 14 days I hav... read more

David Mastick 

on Google

3 months ago

My Dad moved into The Rivers recently and has been so happy with being there! The staff in general has been great, from the process, paperwork, etc., so helpful. As chaotic as it all has been, we needed help with Dad right away. We got in touch with Cathy for assistance and were greeted with such positivity, caring, and professionalism we were immediately put at ease. She got right to taking care of us and him. Cathy, you are awesome! 

Valerie Webber 

on Google

3 months ago

My mom had good care at the Rivers. Unfortunately, my biggest issue with them happened after she passed away and we moved her belongings out. We were owed a refund for several days that she didn't have care after she passed. It has been over 2 months and we still have not received the refund. When I call about it, I get transferred directly to a voicemail and no one returns my call. It's disappointing that such a good experience has been soured by their lack of responsiveness. Their failure to refund our money is unethical a... read more

Bruce Langworthy (Carnivore Me) 

on Google

5 months ago

We had a family member move here recently and eveyone has been amazing and very caring 

Joanne McWilson 

on Google

6 months ago

From John & Dorothy