The Rehabilitation Center of Albuquerque

Stephen Baum 

on Google

a week ago

**ROUGH START, STRONG FINISH** My father's transition from hospital to RCA was very rough. He had a room when we arrived, but the bed was not made, there was no TV remote in his room, and his nurse call button by the bedside was not working. We made all these matters known to management and they were addressed quickly. Leadership was apologetic and worked hard to make sure we knew that their staff had been informed of the issues and that those things are unacceptable. The night nurse, Mandy--a travel nurse on staff for a sho... read more

Cat Ann 

on Google

2 weeks ago

This place has some very helpful people. Everyone has been so nice and supportive with my grandfather’s transition. The Medicaid specialist, d. Ochoa, has been very generous with her time to help me for months get coverage for my family member. Could not ask for a team more caring. Thank you. However, the housekeeping could be done more often. Usually when I visit I clean my grandfather’s room. Also his stuff is always gone. I buy him more things and next visit it’s gone. 

Kathy 

on Google

a month ago

The only negative is that the food is a bit industrial, but the people and care are top rate. Very warm and caring. 

Jared 

on Google

a month ago

This place is horrible! The administration department is not professional and they don’t care about the patients. They blame the staff for the problems in the facility. They are always short staffed. The workers are overworked and underpaid. One tech is responsible for 30 patients. It is no wonder that my loved one was constantly covered in his own urine and feces. He only one shower in 3 weeks. My family and I had to shower him ourselves. The therapy department did not do anything except complain that my loved one wasn’t fo... read more

Yolanda Johns 

on Google

2 months ago

If I could give this facility no stars I would. They left my mom in a wheelchair with no one checking in on her. She had to call her family to put her back into bed. They were supposed to feed her meals but they did not. She developed a bed sore from not being turned or changed enough. Everytime we went no one would check on her for hours. We always had to go looking for someone even with the call light on for hours. She has a fear of being left alone now .