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The Pet Advantage

4.3

About this business

The Pet advantage is a full line pet store locally owned and operated in South Burlington Vermont on Dorset Street. We have a large selection of salt and fresh water fish, reptiles, birds, guinea pigs, rabbits and so much more.There is also a large section of supplies for all animals. Layaway available upon request. 

Location details

350 Dorset St Ste 1, Ste 1, South Burlington, VT, 05403, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.3811 reviews
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Christina B.'s profile image
Christina B. 
4 years ago

The customer service at this location was absolutely horrible, not once but twice. I took my daughter in to get a 2nd bunny. She has done her research to know that they need to be in separate cages and that they may not get along ever. The girl that helped us on 2/23/21 was so rude. Every time my daughter would try to speak she shut her down by interrupting her. Told us that the bunnies would for sure kill each other, it would be a blood bath and that even the bunny/bunnies may chase after us. We left after spending al... read more

Kyra S.'s profile image
Kyra S. 
5 years ago

Awesome place! Very knowledgeable and the owner is always helpful and friendly to us. They have a good customer program as well so if you shop there often sign up. Simon the cat makes us smile every time as well!  

Kimberly K.'s profile image
Kimberly K. 
6 years ago

Don't sell anything through this store. Erica the owner does not send you your money quickly...rather sits on it for quite a while. Her customer service skills are a zero. The customer is always wrong. Tell your 14 year old daughter that she can't get her $130 consignment money because it was posted incorrectly as store credit. Erica again moving slow to fix the problem to make things right. We are done with this store. 

Autumn S.'s profile image
Autumn S. 
6 years ago

Was not pleased to find out that the plant we bought from The Pet Advantage had Ich. I called the store and they knew they had it but never said anything and then went on to blame our water. Thankfully we only lost one fish. I wrote a comment on their Facebook page so other customers would be aware but it was deleted. 

Frequently asked questions about The Pet Advantage

How is The Pet Advantage rated?

The Pet Advantage has a 4.3 star rating with 811 reviews. 

When is The Pet Advantage open?

The Pet Advantage is open now. It will close at 6:00 p.m.  

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