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The Optical Superstore

4.5

About this business

Location details

Castletown Shopping Centre, 26, Hyde Park, QLD, 4812, Australia

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 5:30 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 7:00 p.m.
Fri8:30 a.m. to 5:30 p.m.
Sat8:30 a.m. to 4:00 p.m.
SunClosed
4.516 reviews
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Olivia Maher-Harrison's profile image
Olivia Maher-Harrison 
on Google
3 months ago

I wasn’t even a regular shopper with these guys, but they were still willing to help! Even when the item only costed me $5. Excellent attention to detail, knowledgeable and exceptional customer service. Thankyou ! 

Anonymous's profile image
Anonymous 
on Google
a year ago

Miss Robinson was fantastic she held 3 pairs of spectacle in the back for me for 3 days dispite the fact that somebody else might have want them aswell. I struggled on colour and sort as I couldn't choose because they were all so good. She just went with my thoughts. She didn't try to persuade me at all and didn't try to make a sale and that's the kind of customer service I like.. Well done. The only thing I didn't like ( which is very common these days ) is when people say "WHAT WAS" your last name or "WHAT WAS " your addre... read more

Brandy Robinson's profile image
Brandy Robinson 
on Google
a year ago

Miss Robinson was fantastic she held 3 pairs of spectacle in the back for me for 3 days dispite the fact that somebody else might have want them aswell. I struggled on colour and sort as I couldn't choose because they were all so good. She just went with my thoughts. She didn't try to persuade me at all and didn't try to make a sale and that's the kind of customer service I like.. Well done. The only thing I didn't like ( which is very common these days ) is when people say "WHAT WAS" your last name or "WHAT WAS " your addre... read more

Alysha Toomey's profile image
Alysha Toomey 
on Google
a year ago

Amazing customer service! The whole team is super lovely. A big Thankyou to Teya in particular for taking the time to help me pick out my new frames. 

Helen West's profile image
Helen West 
on Google
2 years ago

I take forever to find frames so being shown a pair that suit my face and personality was fantastic. My partner is fair so being offered a drak frame has given his face interest. He stated the prescription is better too. Very happy. 

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Frequently asked questions about The Optical Superstore

How is The Optical Superstore rated?

The Optical Superstore has a 4.5 star rating with 16 reviews. 

When is The Optical Superstore open?

The Optical Superstore is open now. It will close at 5:30 p.m.  

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