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The Notary Group - Kelowna
- Legal
- Kelowna, BC
About this business
Location details
1912 Enterprise Way #103, Kelowna, BC, V1Y 9S9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:30 p.m. | |
| Tue | 8:30 a.m. to 4:30 p.m. | |
| Wed | 8:30 a.m. to 4:30 p.m. | |
| Thu | 8:30 a.m. to 4:30 p.m. | |
| Fri | 8:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I wish I had paid attention to the poor reviews. No personal contact until signing. No customer service. No explanation of the process. Poor communication. Held back part of our payment for far too long without explanation. The one star I gave is for the receptionist. She was friendly..
Reached out to the notary group to handle a private sale for us. They told me to email them the documents and that was that. Reached back out to ask them where things were at and they assured me there was plenty of time left in the month and they usually don’t reach back out until 1 week before closing. They sent one email, we responded within 30 minutes of said email with the required documentations. We have called and left 5 voicemails trying to get in touch with someone and get the status of the paperwork. They clearly fo... read more
Reached out to the notary group to handle a private sale for us. They told me to email them the documents and that was that. Reached back out to ask them where things were at and they assured me there was plenty of time left in the month and they usually don’t reach back out until 1 week before closing. They sent one email, we responded within 30 minutes of said email with the required documentations. We have called and left 5 voicemails trying to get in touch with someone and get the status of the paperwork. They clearly fo... read more
Went to get a marriage license, came in with the wrong ID (totally my bad) called back about what they would use for proper ID and neither person seemed well informed on what I could use. Finally found something they would accept and then they told me they were closed for an hour and a half for lunch and probably wouldnt have time after..... Overall they were quite short and rude with me as well but they mentioned being short staffed as a bug was going through the office. Still 1 star do not recommend go somewhere
Poor communication, used in past real estate transaction, would not recommend anymore. Receptionist hung up on me for asking who the handles the financials so we could receive our fund after nearly 8 months of them holding them. 3 emails later no answer.
Frequently asked questions about The Notary Group - Kelowna
How is The Notary Group - Kelowna rated?
The Notary Group - Kelowna has a 2.3 star rating with 263 reviews.
When is The Notary Group - Kelowna open?
The Notary Group - Kelowna is closed now. It will open tomorrow at 8:30 a.m.
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