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The Moving Connection, Inc

3.2

About this business

Location details

2659 Merchant Dr, Baltimore, MD, 21230, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.225 reviews
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Saron Asgodom's profile image
Saron Asgodom 
on Google
2 years ago

An unfortunate experience because North American Van Lines is so professional and has such a great team in Texas. This company, and their leadership are so unresponsive that we had to bring in a lawyer to aide us in the process. The damages and missing items can never be replaced. While it is an unfortunate circumstance for us it is even more unfortunate that this company is allowed to run like this. The longest communication times along with bad paperwork and a moving team that was rushed and left several scuffs. If at all ... read more

Jennifer Cutlip's profile image
Jennifer Cutlip 
on Google
2 years ago

This was our 12th move and definitely the worst. Approximately 90% of our items had some type of damage. Many items broken/damaged beyond repair. Major missing parts to two if our beds (beds cannot be put together without these parts). Light colored (brand new) sectional not covered/wrapped in plastic. Arrived dirty. Crew that packed and loaded were very disrespectful and rude. Try to cram 2600 sq. feet plus onto one small truck. Taking patio furniture apart just to get it on the truck. Expensive bikes had wheels, pedals and... read more

Susan Painter's profile image
Susan Painter 
on Google
2 years ago

everything worked out great for our move. Joann was super to deal with and we had a great driver that took care of everything. very happy with the experience! 

Matthew Metts's profile image
Matthew Metts 
on Google
3 years ago

The ABSOLUTE WORST EXPERIENCE EVER!! If possible to give negative stars, that is what I would give The Moving Connection with North American. It all seemed to start out great, until our furniture arrived at our new home and was loaded off the truck. Out of eleven professional moves, we have never had the extent of damage done to our furniture as with this move. Approximately 80% of our belongings have some sort of damage, to include a grandfather clock for which I was assured would be packaged properly. It is now sitting in ... read more

Steve's profile image
Steve 
on Google
3 years ago

The job was contracted out to a local Maryland company. People were nice enough, but the movers were rough with the belongings. Our furniture has war wounds from the move. They didn't have enough on the crew for the loading. Job started at 10AM and didn't not finish until 9PM. They ran out of room and one piece of furniture was left behind ...which I later returned to retrieve myself. The estimator seemed to take a swag at the size of the move. We didn't pay anymore, but like I said, they ran out of room on the truck. The ov... read more

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Frequently asked questions about The Moving Connection, Inc

How is The Moving Connection, Inc rated?

The Moving Connection, Inc has a 3.2 star rating with 25 reviews. 

When is The Moving Connection, Inc open?

The Moving Connection, Inc is closed now. It will open on Monday at 8:00 a.m. 

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