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The IMA Group

1.6

About this business

The IMA Group provides a full range of clinical evaluation services through our technology-enabled platforms and national network of quality providers. Our Government services include medical, psychological and related evaluations such as Social Security Disability Consultative Examinations (CE); VA Compensation and Pension Exams (C&P); as well as occupational and ancillary services. IMA's Payer Services Division supports Commercial Insurers, TPAs, Public Entities, and Corporate clients. Our robust panel of board-certified p... read more

Location details

214 Alexander St Suite 200, Rochester, NY 14607, Rochester, NY, 14607, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.645 reviews
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Brant Duell's profile image
Brant Duell 
on Google
a week ago

This is a total nightmare been here 3 hours and been seen for like 20 mins. Now I'm back waiting again. The one guy called me back and after 5 mins he says oh I have the wrong person. The lady who took me back for height weight and bp, I couldn't understand a word she said. I'm not sure what language she was speaking 

Vegas Aces's profile image
Vegas Aces 
on Google
2 weeks ago

Only pleasant experience was the receptionist. It’s kind of funny how every 3 years when my SSD review is due, it’s denied because of that joke of an evaluator there. The one that takes a whole 2 minutes to do a mental health evaluation. If she should try to sabotage you and cause your claim to be denied, make sure you appeal it. Call your Congressman/Women, if need be. One year later, and I have finally heard that my decision is reversed in my favor. Let me tell you the next time I am do for a review in 3 years. I will not ... read more

Jess Carini's profile image
Jess Carini 
on Google
2 months ago

The front desk was RUDE! Absolutely vile patient service and care. Don’t waste your time coming here. The nurses are unhelpful and straight up unprofessional there’s a reason why this place has 1 star and it’s because of their front desk workers. 

Bilal M's profile image
Bilal M 
on Google
2 months ago

Please avoid at all cost ! It’s not worth your time. This place is poorly managed unless you have 2 hours to spare for a routine drug screening. They don’t do online scheduling it’s walk in only and then you wait for folks who come in with scheduled appointments to be seen before you even after waiting for over an hour. I write this while review while I wait. Does the IMA group management even care to review or read these comments and try to make any changes and make the place more efficient ? The fact that they are a 1.7 st... read more

Dominic Feitshans's profile image
Dominic Feitshans 
on Google
2 months ago

Waited there for 3 HOURS for a drug screen!!!! For them to tell me to come back tomorrow OUTRAGEOUS!!!! CONTACTING THERE MANAGEMENT DEPARTMENT NOW!!!! 

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Frequently asked questions about The IMA Group

How is The IMA Group rated?

The IMA Group has a 1.6 star rating with 45 reviews. 

When is The IMA Group open?

The IMA Group is closed now. It will open on Monday at 7:30 a.m. 

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