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The Hobby Bench
- Hobby Shops
- Phoenix, AZ
About this business
Since 1976, Hobby Bench has been Arizona's largest craft and hobby source. With two locations in the Phoenix area, we have everything you need to start a new hobby or learn a new craft. We have a huge inventory of toys, crafts and hobbies for children and adults. No matter what your age or interest, you're sure to find something that captures your imagination or interest at Hobby Bench. At Hobby Bench, our helpful and friendly staff is comprised of hobby and craft enthusiasts who have extensive experience in all sorts of thi... read more
Location details
4240 W Bell Rd # A11, Phoenix, AZ, 85308, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
On more than one occasion they have quoted me one price over the phone, then when I arrive, they lie and say they didn't quote that price. The first time it happened I had recorded the call and played it back for the manager...after a LOT of talking they agreed to honor the price. Understand that I was not looking for a discount, they were trying to sell the product for more than retail! On Saturday June 1st, 2019 I called the store on Bell and the one on 19th avenue looking to buy a Traxxas RC car. The store on bell qu... read more
On more than one occasion they have quoted me one price over the phone, then when I arrive, they lie and say they didn't quote that price. The first time it happened I had recorded the call and played it back for the manager...after a LOT of talking they agreed to honor the price. Understand that I was not looking for a discount, they were trying to sell the product for more than retail! On Saturday June 1st, 2019 I called the store on Bell and the one on 19th avenue looking to buy a Traxxas RC car. The store on bell qu... read more
This store located @ (43rd ave and bell rd) is without a doubt filled with up to date products. The people their are knowledgeable, and kind beyond any other RC stores. They educate you and advise you. I would buy any RC airplane, cars, and quads from this store.They also have trains and Arts /crafts Their warranty policy is standard. Great wonderful ,and honest people to deal with period. I've been using them for almost 2 years nowand will continue. Steve Beckman
Terrible Customer service. Called the Store at 4240 W. Bell Rd. in Phoenix, AZ. for information. The clerk that answered the phone, was terribly. SO SO RUDE. Would feel way to uncomfortable to shop there.
Customer service I haven't been there since 2006 because of the way they treat their customers. I'll order from China before stepping foot into HB. I bought over 3 grand in RC craft. But when I need a small 5 dollar part, they act as though that I'm bothering them. So, with that... Seeya! Never again!
This store is an absolute joke. Can't believe it's still in business. Ed in the RC dept is the rudest person I've ever met and has zero customer service skills. I waited over 30 minutes while he sat there trying to tell a customer how much he thinks he knows about RC helis. Completely ignored me! Then he tried writing up everything I had in my hands on a ticket--even though all had price tags--he wrote some things at double the price. Everything in this store is full retail price and lots of it is VERY OLD merchandise. Lee i... read more
Wrong Address The correct address is 4240 W. Bell Rd, Phoenix, Az 85308
Honest Service from Sid – I've just returned from this store today... I was just over at Hobby Bench looking for a transformer for an HO monorail set I purchased elsewhere. (The set I purchased did not come with a power transformer). I have an older HO power transformer that belonged to my late father, however it didn't have the same voltage range that the monorail's manual specifices (17-20v instead of 12-15 specified in the monorail's manual). Not knowing much about model trains, I went looking to purchase a new transforme... read more
wheele chair assesable – I shopped here like 20 years ago. I'm in a wheelchair now and could move around with only a little problems.. Rare now a days. I do have a suggestion. train your ppl better at loss pervention. It was laughable the way that guy was watching me and my wife. I guess it is just my years of security work making me notice. My wife saw him too and she never see's that kind of stuff. Maybe he was in training.. we where the only shoppers in the store at the time. This wont put me off going back to shop there.... read more
Frequently asked questions about The Hobby Bench
How is The Hobby Bench rated?
The Hobby Bench has a 4.3 star rating with 812 reviews.
When is The Hobby Bench open?
The Hobby Bench is open now. It will close at 6:00 p.m.
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