The Heritage Memory Care

Victoria P 

on Google

a year ago

I can’t say enough about the caregivers at The Heritage. My mother became a resident in March 2023, and they cared for her so well until she passed earlier this week. My mother was not an easy woman and could be downright mean. But the staff at the Heritage was always patient and kind with her. It is a very difficult job to care for those whose minds are weakened by age and disease, but they show up every day with a smile and a determination to make the lives of their residents as good as they can be. I appreciate everything... read more

Ashlee Daugherty 

on Google

a year ago

The staff here really care about the residents. I have witnessed compassion and kindness shown to each and every resident. The staff takes the time to engage with everyone and focuses on providing exceptional care. I love seeing how active the residents are and how eager they are to participate in activities. There is longevity in the management team and they really care about the residents. They work to maintain quality staff in order to provide the best care for everyone. I think this is a great community. 

darkshadow cosplay 

on Google

a year ago

This location prioritizes profit over the well-being of its residents. The management company oversees four heritage sites in Clearlake, as well as Eldridge and Meyerland, all operating with a focus on financial gain rather than resident satisfaction. Consequently, they struggle to retain quality employees and to to grow census! 

Kathleen Holloway 

on Google

a year ago

Please exercise extreme caution when selecting this location. The management company consistently shifts blame to leadership, resulting in high turnover rates for key positions such as Executive Director, Nurse, and Marketing. Please be aware that the management company accepts no responsibility for its mistakes.