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The Hamlets at Vernon, an Optima Living community

3.3

About this business

Location details

3050 29 Ave, Vernon, BC, V1T 9Y9, Canada

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
Sun8:00 a.m. to 4:00 p.m.
3.324 reviews
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Joe Hero's profile image
Joe Hero 
2 weeks ago

My family & I had an incredible experience with the staff. Everyone there helped my loved one feel appreciated & cared for. Thank you for all that you do Hamlets Team! 

Gurleen Kaur's profile image
Gurleen Kaur 
3 weeks ago

I’ve been part of the Hamlets community for over three years, and it’s been a wonderful experience. The residents are treated with the utmost respect and care, and the staff are always friendly and supportive. The Hamlets has also given me so much room to grow, both personally and professionally! 

Robert W's profile image
Robert W 
9 months ago

Our Mom was fortunate to receive a room at "The Hamlets at Vernon LTC", as her cognitive abilities were in decline and she needed more dependable care than Assisted Living could offer at her previous place. Mom moved-in June 2024 and our family was always impressed, right from the initial tour with Audrey, to now 7 months later. Whether it's the care aids, admin staff, nurses, front desk, or any support staff, they've all been very helpful and available at anytime. Everyone is very friendly, well trained, and it really shows... read more

Kate Marks's profile image
Kate Marks 
a year ago

Do not put your elderly parent into the complex care on the fourth floor of the hamlets. My father had his money stolen, his wallet and ID stolen, his body lotion went missing and the staff nurse was cold and uncaring. They tried to blame this on the elderly patients on the floor which would have been impossible for them to go through drawers and the wardrobe of the room my father was placed in. The cord with the button for assistance was constantly far away and under his bed where he could not reach it and it got to the poi... read more

Kris's profile image
Kris 
2 years ago

My father was fortunate enough to be able to afford this place because of his pension and we are grateful. He moved in a few months ago and our family has been impressed with the staff and the facility in general. A good size apartment and many services offered. I gave 4 stars only because of the high price of care. 

Frequently asked questions about The Hamlets at Vernon, an Optima Living community

How is The Hamlets at Vernon, an Optima Living community rated?

The Hamlets at Vernon, an Optima Living community has a 3.3 star rating with 24 reviews. 

When is The Hamlets at Vernon, an Optima Living community open?

The Hamlets at Vernon, an Optima Living community is closed now. It will open tomorrow at 8:00 a.m. 

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