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The Hamlets at Vernon, an Optima Living community

3.1

About this business

The Hamlets at Vernon is a supportive long term care community managed by Optima Living and located in Vernon, BC. With many amenities, activities, and a team that embrace health and happiness, there is no doubt The Hamlets senior long term care and assisted living community is the right choice for you or your family. We are the community of choice for those looking to find a community that can support them in their daily walk through life, whatever their activity level, medical or care level needs. 

Location details

3050 29 Ave, Vernon, BC, V1T 9Y9, Canada

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
Sun8:00 a.m. to 4:00 p.m.
3.122 reviews
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Robert W's profile image
Robert W 
on Google
6 months ago

Our Mom was fortunate to receive a room at "The Hamlets at Vernon LTC", as her cognitive abilities were in decline and she needed more dependable care than Assisted Living could offer at her previous place. Mom moved-in June 2024 and our family was always impressed, right from the initial tour with Audrey, to now 7 months later. Whether it's the care aids, admin staff, nurses, front desk, or any support staff, they've all been very helpful and available at anytime. Everyone is very friendly, well trained, and it really shows... read more

Kate Marks's profile image
Kate Marks 
on Google
a year ago

Do not put your elderly parent into the complex care on the fourth floor of the hamlets. My father had his money stolen, his wallet and ID stolen, his body lotion went missing and the staff nurse was cold and uncaring. They tried to blame this on the elderly patients on the floor which would have been impossible for them to go through drawers and the wardrobe of the room my father was placed in. The cord with the button for assistance was constantly far away and under his bed where he could not reach it and it got to the poi... read more

Kris's profile image
Kris 
on Google
a year ago

My father was fortunate enough to be able to afford this place because of his pension and we are grateful. He moved in a few months ago and our family has been impressed with the staff and the facility in general. A good size apartment and many services offered. I gave 4 stars only because of the high price of care. 

Cassandra Aiello's profile image
Cassandra Aiello 
on Google
3 years ago
Celine Bergeron's profile image
Celine Bergeron 
on Google
3 years ago

We were extremely fortunate that a room was available at the right time. I feel that from the day we moved my mom in till I had to leave her. She settled in beautifully. The staff were extremely kind and accommodating with all our questions and concerns. The facility is modern, spacious, and exceptionally clean and fresh. I have been in a few senior’s homes and was very pleased with this facility. The smile my mom’s face was exactly what I needed to feel comfortable with the tremendous change in her life and leaving her in t... read more

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Frequently asked questions about The Hamlets at Vernon, an Optima Living community

How is The Hamlets at Vernon, an Optima Living community rated?

The Hamlets at Vernon, an Optima Living community has a 3.1 star rating with 22 reviews. 

When is The Hamlets at Vernon, an Optima Living community open?

The Hamlets at Vernon, an Optima Living community is closed now. It will open tomorrow at 8:00 a.m. 

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