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The Hamlets at Duncan, an Optima Living community

3.2

About this business

Location details

5950 York Rd, Duncan, BC, V9L 0H2, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.229 reviews
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shawn w.'s profile image
shawn w. 
a week ago

From the moment you walk through the doors of The Hamlets, you immediately see and feel the kindness of the entire staff. My mother has been living there for the past two years. When she first moved in, she was not in the best health and was struggling with some senior depression. Today, she has gained weight and carries a smile from ear to ear — something my wife and I are truly grateful for. My mother is 89 years old and has very limited mobility, uses a wheelchair, is basically blind, and requires full-time oxygen. What... read more

shawn w.'s post 1
Isabelle S.'s profile image
Isabelle S. 
a month ago

If I could give more than five stars, I would. Watching my mother settle into her apartment has been one of the most reassuring experiences for our entire family. From the very beginning, the staff made her feel genuinely welcome—not just as a resident, but as a person. They took the time to learn her routines, her preferences, and even the little things that make her smile. That level of care and attention is something you simply can’t fake, and it shows every single day. The quality of care is outstanding. There’s a real s... read more

Colt Christian B.'s profile image
Colt Christian B. 
a year ago

reading the reviews I thought I would share my experience . This place is awful . DIRTY and all they care about is money . The admin staff think they know more than the Drs and they embarrass themselves with the lack of empathy being a care home .. Lots of conversations with Doctors since my experience . None of them support Hamlets . Their business motto is money and billing the government matters . Don't let anyone you love stay here 

Frequently asked questions about The Hamlets at Duncan, an Optima Living community

How is The Hamlets at Duncan, an Optima Living community rated?

The Hamlets at Duncan, an Optima Living community has a 3.2 star rating with 29 reviews. 

When is The Hamlets at Duncan, an Optima Living community open?

The Hamlets at Duncan, an Optima Living community is closed now. It will open tomorrow at 9:00 a.m. 

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