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The Grotto Spa
- Wellness
- Banff, AB
About this business
Location details
459 Banff Ave, Banff, AB, T1L 1C9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
This was our second visit to the Grotto Spa and the polar opposite of our first visit. We went with another couple for the sip, savor, soak. Our soak started with a lady on her phone on the pool and taking pictures which we had been told was verboten. A staff member came in to put out new towels and totally ignored the lady on her phone in the hot tub - not great. Next we went up to the restaurant for the sip and savor. It started great with the sever getting us our drinks and charcuterie trays quickly but that is where the ... read more
I was extremely disappointed by my experience with the Grotto spa today. Although our therapist tried her best it was not enough. I booked this appointment early and by phone, yet when I called back to speak to someone about my concerns the listed phone number on the website directed me to the Royal Canadian Lodge front desk who kept insisting they have nothing to do with this spa. This is really confusing and irritating to have no one to speak with on sites besides the person performing the service. Who you can not talk to ... read more
Andrea was wonderful. She was very attentive and even suggested stretches to to do at home . I received a true therapeutic massage. It’s four days later and I’m still feeling fantastic . Would highly recommend booking a massage.
Frequently asked questions about The Grotto Spa
How is The Grotto Spa rated?
The Grotto Spa has a 4 star rating with 13 reviews.
When is The Grotto Spa open?
The Grotto Spa is closed now. It will open at 10:00 a.m.
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