The Great Escape Downers Grove's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

The Great Escape Downers Grove

4.2

About this business

The Great Escape offers everything you need to have more fun at home - swimming pools, patio furniture, hot tubs, billiard tables, bars, game tables, saunas, and much, much more. 

Location details

1610 75th St, Downers Grove, IL, 60516, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.2188 reviews
Select a rating
Lora Muting's profile image
Lora Muting 
on Google
a month ago

Went to store to purchase chemicals for pool. Staff at the store was very nice. When we walked in we were greeted by two different employees welcoming us to the store. Salespeople directed us to where we would find what we needed and asked if there was anything else they could help us with. Nice experience at the store 

Lexi Gaerte's profile image
Lexi Gaerte 
on Google
a month ago
Robby Dorf's profile image
Robby Dorf 
on Google
a month ago

Incredibly helpful employees. Appreciate their knowledge. 

Patti Tonoff's profile image
Patti Tonoff 
on Google
a month ago

Don't let these paid 5 star reviews fool you. Horrible customer service. They're fast to tell you about their return policy after the product they delivered is incomplete. They're fast to mislead you about how their products will be delivered, then quick to tell you what's written in their sales contract which contradicts what they told you. Run, buy someone else, anywhere else. I have two chairs that we can not use. We cannot put them together due to missing parts. They will not take back, they will not exchange and now wan... read more

Lynda Hartnett's profile image
Lynda Hartnett 
on Google
2 months ago

I ran into several issues with my pool. I am a recent widow and want to keep the pool going for my grandkids. I went to Great Escape in Downers Grove and talked to Assistant Mgr. Dave. He was very patient and extremely helpful. He explained what I needed to do. I called him when I had other issues. He was great! Walked me thru everything. I learned a lot from him! 

View all google reviews

Frequently asked questions about The Great Escape Downers Grove

How is The Great Escape Downers Grove rated?

The Great Escape Downers Grove has a 4.2 star rating with 188 reviews. 

When is The Great Escape Downers Grove open?

The Great Escape Downers Grove is closed now. It will open at 11:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com