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The Great Escape Downers Grove

4.2

About this business

The Great Escape offers everything you need to have more fun at home - swimming pools, patio furniture, hot tubs, billiard tables, bars, game tables, saunas, and much, much more. 

Location details

1610 75th St, Downers Grove, IL, 60516, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.2183 reviews
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Patti Tonoff's profile image
Patti Tonoff 
on Google
a month ago

Don't let these paid 5 star reviews fool you. Horrible customer service. They're fast to tell you about their return policy after the product they delivered is incomplete. They're fast to mislead you about how their products will be delivered, then quick to tell you what's written in their sales contract which contradicts what they told you. Run, buy someone else, anywhere else. I have two chairs that we can not use. We cannot put them together due to missing parts. They will not take back, they will not exchange and now wan... read more

abi kelevra's profile image
abi kelevra 
on Google
a month ago

Great experience with Matt, made the stress of getting a pole fun and easy, Thank you. 

Jim Sheppard (Shep)'s profile image
Jim Sheppard (Shep) 
on Google
a month ago

All employees are knowledgeable and willing to provide assistance. Free water testing weekdays only 

Patti Tonoff's profile image
Patti Tonoff 
on Google
a month ago

Don't let these paid 5 star reviews fool you. Horrible customer service. They're fast to tell you about their return policy after the product they delivered is incomplete. They're fast to mislead you about how their products will be delivered, then quick to tell you what's written in their sales contract which contradicting what they told you. Run, buy someone else, anywhere else. I have two chairs that we can not use. We cannot even put them together due to missing parts. They will not take back, they will not exchange and ... read more

Bill Rowland's profile image
Bill Rowland 
on Google
2 months ago

Really helpful to your pool needs and always looking out for the best things for you family. 

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Frequently asked questions about The Great Escape Downers Grove

How is The Great Escape Downers Grove rated?

The Great Escape Downers Grove has a 4.2 star rating with 183 reviews. 

When is The Great Escape Downers Grove open?

The Great Escape Downers Grove is open now. It will close at 8:00 p.m.  

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