This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
The Furniture People
- Retail
- Broadmeadows, VIC
About this business
Location details
3 Maldon St, Broadmeadows, VIC, 3047, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:30 p.m. | |
| Tue | 10:00 a.m. to 5:30 p.m. | |
| Wed | 10:00 a.m. to 5:30 p.m. | |
| Thu | 10:00 a.m. to 5:30 p.m. | |
| Fri | 10:00 a.m. to 5:30 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
DO NOT BUY FROM THIS STORE! We recently bought a desk that came to us flat packed when we opened the flat pack the top of the desk was damaged. However, as we did not notify the store within 5 days of receiving the desk they are advising they will not replace or give a refund. (This business expects when you get a flat pack from them that you need to take time off work to ensure if anything is wrong with the item you can advise within their ridiculous timeframe)
Update: Email response - 25 September 2025 While I acknowledge your response and explanation of internal processes, I must reiterate my deep dissatisfaction with the handling of this matter to date. The compensation offers presented—$120 and subsequently $240—are wholly inadequate, given the condition of the item received. More importantly, the proposal to have a “wood doctor” attend to this issue is not appropriate, as I have already stated, the damaged section is not wood, and it is therefore highly unlikely that a “wood r... read more
Don’t be fooled by the good reviews. Tread very carefully. I recently had a bedroom suite delivered with a damaged and irreparable dressing table. After investing close to $5,000, I expected better. The $120 offer to keep the damaged item was insulting. Be very careful purchasing from this company. We have unfinished business with them requiring an application to VCAT to sort out an issue that could have been dealt with in a much more professional manner. These people are all over you once you enquire about a product. Text m... read more
Very professional service and timely delivery. Highly recommended!!
Avoid. Starts off well and then turns into an annoying and underwhelming experience pretty quickly. You'll make the purchase and then be hit with an astronomical delivery fee (apparently charged by their third party). You then receive a damaged product (ripped stitches) well burried below their protective wrapping applied at the warehouse. You'll raise a claim - their response, "we will check CCTV". Really??? They've since lodged a claim with the supplier and it's been silence since. Given the need to put the item to use in ... read more
Frequently asked questions about The Furniture People
How is The Furniture People rated?
The Furniture People has a 4.6 star rating with 988 reviews.
When is The Furniture People open?
The Furniture People is open now. It will close at 5:30 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com