The Forum at Brookside

cs 

on Wellness

10 years ago

Was this senior care facility's staff friendly? They were decent Did the staff at this senior care facility use excessive foul language? No Was this senior care facility easy to locate? Fairly Easy Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you? Yes, they could have waited Did the staff at this senior care facility seem up-to-date with the current advancements in their field? They seemed to know enough 

cs 

on Wellness

10 years ago

Was this senior care facility's staff friendly? They were decent Did the staff at this senior care facility use excessive foul language? No Was this senior care facility easy to locate? Fairly Easy Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you? Yes, they could have waited Did the staff at this senior care facility seem up-to-date with the current advancements in their field? They seemed to know enough 

Kathy 

on Wellness

11 years ago

My mother was in Foulk Manor North in the Dementia unit for almost 2 years before she passed away. She received the best of care by the employees there. I found their staff to be kind, compassionate, patient and well trained in dealing with the very sad disease of Dementia. They were also great about contacting me with any changes in her condition and always had suggestions about how to handle each situation. I never dreamed my mother would adjust to being outside her home, but she did very well at Foulk Manor. Although it i... read more

Kathy 

on Wellness

11 years ago

My mother was in Foulk Manor North in the Dementia unit for almost 2 years before she passed away. She received the best of care by the employees there. I found their staff to be kind, compassionate, patient and well trained in dealing with the very sad disease of Dementia. They were also great about contacting me with any changes in her condition and always had suggestions about how to handle each situation. I never dreamed my mother would adjust to being outside her home, but she did very well at Foulk Manor. Although it i... read more

Trent 

on Wellness

11 years ago

Put my mom in the skilled unit. First 5 days was respite care (no charge covered by hospice) and they said they would not deposit my 6100 dollar check until day 5. Well they deposited it on day 2. She died on day 4. And they kept putting her flat in bed instead of semi upright.. I kept on them to report to other shifts since she had a pleural effusion. Laying flat was horrible for mom. They never communicated. Also kept getting her up when she should have been left in bed for comfort.. she was obviously very near the end. Th... read more

Anonymous 

on Wellness

12 years ago

This healthcare center is very beautifully decorated. However, what you don't see is the staff who steal rings right off of patient while they sleep or are dying. My Mother had her $12,000 ring stolen from her, as well as two other women on her wing. ,Requests for specific care needs seem to fall into an abyss, with no communication back as to why a request was not granted. Also, some of the certified nursing assistants seem to hate their jobs, and they just move through the day emotionless. Most of the professional staff ar... read more

Anonymous 

on Wellness

12 years ago

Did this provider thoroughly explain the risks and benefits of your treatment? No, they didn't even attempt to explain 

Anonymous 

on Wellness

12 years ago

Did this provider thoroughly explain the risks and benefits of your treatment? No, they didn't even attempt to explain 

prince j. moses 

on Wellness

12 years ago

Did you notice a foul odor when you arrived at this provider's office? No, I didn't notice an odor Does this provider treat their staff well? Yes, they treat their staff with respect Were the restrooms clean at this provider's office? Yes, I could tell they were cleaned regularly Are you going to visit this provider again? Sure Did this provider pressure you to purchase any unnecessary products during your visit? Absolutely not! I was never uncomfortable