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The Federal Savings Bank
- Finance
- Elkridge, MD
About this business
We are a veteran-owned, federally chartered bank with a focus on educating our customers about the mortgage process. To ensure we provide the highest quality mortgage experience, we start with understanding the needs of our customers. With our high standards for customer satisfaction, employee professionalism, and the ability to lend across all 50 states, we provide the opportunity for home ownership.
Location details
6095 Marshalee Dr Ste. 210, Ste 114, Elkridge, MD, 21075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Traci Johnson was my lender and I don't know where to even begin. This woman goes well beyond the call of duty in what she does. As a person who runs a group of employees and works 12-16 hr days I will say: Traci exceeds any and all expectations of any normal employee of 99% of any company. She was my absolute in handling all transactions and what was needed and expected of me so efficiently, she explained every process along the way so I was never unaware of anything. When the chips got down a little she not only went to ba... read more
Traci Johnson was my lender and I don't know where to even begin. This woman goes well beyond the call of duty in what she does. As a person who runs a group of employees and works 12-16 hr days I will say: Traci exceeds any and all expectations of any normal employee of 99% of any company. She was my absolute in handling all transactions and what was needed and expected of me so efficiently, she explained every process along the way so I was never unaware of anything. When the chips got down a little she not only went to ba... read more
I’ve been trying to pay off my loan with this bank for months, and I’m always getting the runaround when I call. There is only one person in charge of handling these payments and they do not return your calls, ever.
Working with Russ was great! Made the process very smooth and kept us updating almost everyday with where we were at in the process and what we were waiting on. Communication was awesome. Anytime we had questions, Russ provided us with answers including articles and links that helped explain in further detail. Really made us feel at ease as first time home buyers! Thanks a bunch Russ!
We had such a great experience with Mark and his team. Not only was their rate the best, their customer service was amazing. We knew what was going on at each step in the process and everything was completed quickly and efficiently. I would highly recommend them.
Frequently asked questions about The Federal Savings Bank
How is The Federal Savings Bank rated?
The Federal Savings Bank has a 4.8 star rating with 18 reviews.
When is The Federal Savings Bank open?
The Federal Savings Bank is closed now. It will open on Monday at 8:30 a.m.
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