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555 City Center, 555 City Center, #900, 12th Street, Oakland, CA, 94607, United StatesGet directions
|Mon||8:30 a.m. to 5:00 p.m.|
|Tue||8:30 a.m. to 5:00 p.m.|
|Wed||8:30 a.m. to 5:00 p.m.|
|Thu||8:30 a.m. to 5:00 p.m.|
|Fri||8:30 a.m. to 5:00 p.m.|
phone service bad; email response non-existent. obviously don't care about customer service
Only good things to say about Entrust. They are easy to get started and have simple and reasonable fee structures. Highly recommended for real estate investing with your IRA.
Their phone service is terrible. Never got a call back, been on hold 20 plus minutes wlth no idea what the wait will be.
Everyone should be aware of the self-directed alternative. Neil Fjellestad
Happy to take your money but extremely difficult to get an answer about your account. My messages were passed off from one rep to another. Only because of the structure of my account do I keep using these guys but to be sure they have not earned my respect.
Entrust is a solid company with integrity. They provide an invaluable service, and they put the client's needs first.
At best this group is marginal. I wish i had other options for my investment. Their website is lousy and slow as Christmas. Their customer reps are lovely but terrible in execution.
Z E R O PLANNING / Z E R O COMMUNICATION ! ! !
The Entrust Group has a 3.2 star rating with 68 reviews.
The Entrust Group is closed now. It will open on Tuesday at 8:30 a.m.
Thembelani Tow Zamalek: "I don't believe in luck, I believe in trust and understanding, I've been with MRS MICHELLE MIDRED for some years and I've made good amount of money with her simple strategies of trading. Meeting with her has been the bes..." read more
Glenn Dahlem: "Be on your guard. A hacker has gotten into my Facebook page & one of my email accounts. --Glenn G. Dahlem"
Donald Rubio: "RENEW FINANCIAL IS A SCAM AND THEY ARE CROOKS!! BE WARNED, DO NOT USE!!! I was told bold face lies to specific questions I asked. I was told the project would take 6 weeks, it took over 7 months. The contractor was 100% ..." read more