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  4. The Entrust Group
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The Entrust Group

3.2
  • Financial Services
  • Oakland, CA
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About this business

FinanceFinancial Services

Location details

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555 City Center, 555 City Center, #900, 12th Street, Oakland, CA, 94607, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed

Frequently asked questions about The Entrust Group

How is The Entrust Group rated?

The Entrust Group has a 3.2 star rating with 66 reviews. 

When is The Entrust Group open?

The Entrust Group is closed now. It will open on Tuesday at 8:30 a.m. 

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Business information

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  • 555 City Center, 555 City Center, #900, 12th Street, Oakland, CA, 94607, United States
  • https://www.theentrustgroup.com/
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3.266 reviews
5
25
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6
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8 reviews have no rating
  • Reviews (23)
  • google logoGoogle reviews (43)
Timothy T.'s profile image
Timothy T. 
on Birdeye

3 months ago

If only I could get them to return my phone calls or emails . . . 

Pedro Cabrera Scheider's profile image
Pedro Cabrera Scheider 
on Facebook

3 years ago

I tried to open an IRA account through their website and the system did not let me enter basic data nor accepted my US mobile phone number. It was so unfriendly to fill out that I could not complete it. This of course was a killing first impression and after reading the reviews from other customers I completely lost trust. 

John Littlefield's profile image
John Littlefield 
on Facebook

3 years ago

Fees are high and customer service is poor. Their employee turnover appears to be very high. As a result people on the phone come across as unknowledgeable and unhelpful. Hugh Bromma was one of the first to start SDIRA Real Estate Investing. Google him with "Entrust Admin". FYI I just received your email for service fee credits for referring new customers. It prompted me to warn friends, family and the public. 

Mi Har's profile image
Mi Har 
on Facebook

3 years ago

Criminals and Idiots. Over a decade ago, an Entrust franchisee sold a bunch of fraudulent securities, stealing several million dollars from dozens of investors. Police investigated, many lawsuits were filed, no money was recovered. Entrust didn't lift a finger to help. Five years ago, Entrust contacted me to try to collect $400 in past due account fees for being the custodian of a fraudulent security created and sold by their authorized representative, and then went to incorrectly report a (taxable) distribution of assets to... read more

Business response:

Dear Mitchel, Many years ago, The Entrust Group (Entrust) did have a franchise program. Neither Entrust nor its franchisees were or are a bank or broker; neither were they permitted to sell investments or provide investment advice. This was disclosed to every client doing business with any franchisee. Franchisees by definition are independent business owners responsible for their own actions. Additionally, we weren't able to find your account in our client database based on the information provided via your Yelp profile ther... read more

Kirit Shah's profile image
Kirit Shah 
on Facebook

3 years ago

Customer service is very poor 

Timothy Mulkey's profile image
Timothy Mulkey 
on Facebook

recommend  Recommended
4 years ago

Friendly and trustworthy! 

Alan Waserstein's profile image
Alan Waserstein 
on Facebook

4 years ago

The service is poor. You can never speak to a person. They take a very long time for a simple transaction. , rarely return phone calls. 

Joyce Li Harless's profile image
Joyce Li Harless 
on Facebook

4 years ago

Fun at work! Halloween 🎃 party 🎉 💕 

Carol Johnson's profile image
Carol Johnson 
on Facebook

4 years ago

Go out of business?? better yet file bankrupsy 

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