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The El Dorado

4.2

About this business

Location details

714 W Arapaho Rd, Richardson, TX, 75080, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 7:30 p.m.
Tue7:30 a.m. to 7:30 p.m.
Wed7:30 a.m. to 7:30 p.m.
Thu7:30 a.m. to 7:30 p.m.
Fri7:30 a.m. to 7:30 p.m.
Sat7:30 a.m. to 7:30 p.m.
Sun7:30 a.m. to 7:30 p.m.
4.2117 reviews
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Ira B's profile image
Ira B 
2 years ago

My Aunt, Mrs. Alice *******, a resident at *********** since November of 1998, passed away in August of this year (2022). Her Estate checking account was billed another months rent the following month. She had also paid a full months deposit when she moved to ***********. Local management has told me repeatedly they have taken care of the problem and offered to return the over billing to the checking account and return 1/2 of the deposit. NOTHING HAS BEEN DONE as of November 3, 2022. If you have a relative living at *******... read more

Business response:

Ira, my sincere condolences to you and your family on the loss of your aunt. Our team is currently working to find a solution to this inconvenience. We will be following up with you soon, and you can contact us directly at customerservice@atriaseniorliving.com. 

Ira B's profile image
Ira B 
2 years ago

My Aunt, Mrs. Alice *******, a resident at *********** since November of 1998, passed away in August of this year (2022). Her Estate checking account was billed another months rent the following month. She had also paid a full months deposit when she moved to ***********. Local management has told me repeatedly they have taken care of the problem and offered to return the over billing to the checking account and return 1/2 of the deposit. NOTHING HAS BEEN DONE as of November 3, 2022. If you have a relative living at *******... read more

Business response:

Ira, my sincere condolences to you and your family on the loss of your aunt. Our team is currently working to find a solution to this inconvenience. We will be following up with you soon, and you can contact us directly at customerservice@atriaseniorliving.com. 

Ira B's profile image
Ira B 
2 years ago

My Aunt, Mrs. Alice *******, a resident at *********** since November of 1998, passed away in August of this year (2022). Her Estate checking account was billed another months rent the following month. She had also paid a full months deposit when she moved to ***********. Local management has told me repeatedly they have taken care of the problem and offered to return the over billing to the checking account and return 1/2 of the deposit. NOTHING HAS BEEN DONE as of November 3, 2022. If you have a relative living at *******... read more

Business response:

Ira, my sincere condolences to you and your family on the loss of your aunt. Our team is currently working to find a solution to this inconvenience. We will be following up with you soon, and you can contact us directly at customerservice@atriaseniorliving.com. 

Emma C's profile image
Emma C 
3 years ago

camelot hemet ca stole money for my moms stay I am trying to file a complaint with holiday who represents them and they refer me back to the problem person who I've tried to resolve this problem with for 2 months now holiday sends me a bill for 7343.00 when they owe me money 

Business response:

Emma, Thank you for sharing these concerns. We have shared your comments with local and regional leadership and are available directly at Feedback@HolidaySeniorLiving.com if you'd like to talk more. 

Emma C's profile image
Emma C 
3 years ago

camelot hemet ca stole money for my moms stay I am trying to file a complaint with holiday who represents them and they refer me back to the problem person who I've tried to resolve this problem with for 2 months now holiday sends me a bill for 7343.00 when they owe me money 

Business response:

Emma, Thank you for sharing these concerns. We have shared your comments with local and regional leadership and are available directly at Feedback@HolidaySeniorLiving.com if you'd like to talk more. 

Emma C's profile image
Emma C 
3 years ago

camelot hemet ca stole money for my moms stay I am trying to file a complaint with holiday who represents them and they refer me back to the problem person who I've tried to resolve this problem with for 2 months now holiday sends me a bill for 7343.00 when they owe me money 

Business response:

Emma, Thank you for sharing these concerns. We have shared your comments with local and regional leadership and are available directly at Feedback@HolidaySeniorLiving.com if you'd like to talk more. 

Emma C's profile image
Emma C 
3 years ago

camelot hemet ca stole money for my moms stay I am trying to file a complaint with holiday who represents them and they refer me back to the problem person who I've tried to resolve this problem with for 2 months now holiday sends me a bill for 7343.00 when they owe me money 

Business response:

Emma, Thank you for sharing these concerns. We have shared your comments with local and regional leadership and are available directly at Feedback@HolidaySeniorLiving.com if you'd like to talk more. 

Emma C's profile image
Emma C 
3 years ago

camelot hemet ca stole money for my moms stay I am trying to file a complaint with holiday who represents them and they refer me back to the problem person who I've tried to resolve this problem with for 2 months now holiday sends me a bill for 7343.00 when they owe me money 

Business response:

Emma, Thank you for sharing these concerns. We have shared your comments with local and regional leadership and are available directly at Feedback@HolidaySeniorLiving.com if you'd like to talk more. 

Emma C's profile image
Emma C 
3 years ago

camelot hemet ca stole money for my moms stay I am trying to file a complaint with holiday who represents them and they refer me back to the problem person who I've tried to resolve this problem with for 2 months now holiday sends me a bill for 7343.00 when they owe me money 

Business response:

Emma, Thank you for sharing these concerns. We have shared your comments with local and regional leadership and are available directly at Feedback@HolidaySeniorLiving.com if you'd like to talk more. 

Frequently asked questions about The El Dorado

How is The El Dorado rated?

The El Dorado has a 4.2 star rating with 117 reviews. 

When is The El Dorado open?

The El Dorado is open now. It will close at 7:30 p.m.  

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