This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
The Derailed Bike Shop
- Retail
- Butte, MT
About this business
We are a bicycle sales, service, and repair shop. We also have bicycle accessories and parts.
Location details
120 W Broadway St, Butte, MT, 59701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 2:00 p.m. to 5:30 p.m. | |
| Wed | 12:00 p.m. to 5:30 p.m. | |
| Thu | 12:00 p.m. to 5:00 p.m. | |
| Fri | 12:00 p.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
NOBO on the GDMBR when I ran into a problem with my Pinion gearbox. Figured no one local could work on it but brought it into Austin at Derailed. He got on the phone with the Pinion rep and they figured out the problem immediately. Pinion overnighted the new parts and a special tool and I was on the road again the next business day. Awesome service and support. This would be my new home shop if I didn’t live 2000 miles away. Thanks!
Riding the GDMBR when my rear tubeless tire was flat(couldn’t fix it) and I had to hitchhike 20 miles back to Butte for a repair. Austin was very helpful and kind. I had an emergency at home so I had to fly from Butte back to NY. Austin gave me a bike box, helped pack my bike AND gave me a ride to the airport 2 days later! Great guy, great shop and wonderful town. Thank you!
Riding the GDMBR and I ended up walking into the shop on a Friday afternoon with a seized rear hub. Austin was amazing, let me use a repair stand, tools and we got the problem diagnosed in time to get parts shipped overnight to my motel. Austin also lent me the tools I'd need to reassemble everything on Saturday when the shop was closed. He even drove my now rear wheel less bike over to the Motel after closing up. Amazing service, super nice guy! Can't recommend enough!
Riding the Great Divide from Canada to Mexico. Trashed the rear wheel on my gravel bike. The staff was !extremely! helpful and !extremely! fair pricing to get me back on the road the next day. HIGHLY RECOMMEND!!!
I needed help at the end of day on a Friday afternoon and Austin - the only employee working - was handling last minute bike repairs simultaneously with walk in customers buying parts and accessories. He kindly informed me of what parts he did and did not have on hand and let me deconstruct my rear drivetrain on the floor of the shop while he assisted the other customers. He was both informative and humble (if he didn't know the specifics of my bike he didn't pretend and suggested to me the best intelligence he could offer).... read more
Frequently asked questions about The Derailed Bike Shop
How is The Derailed Bike Shop rated?
The Derailed Bike Shop has a 4.7 star rating with 62 reviews.
When is The Derailed Bike Shop open?
The Derailed Bike Shop is closed now. It will open tomorrow at 2:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com