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The Custom Shop

5.0

About this business

Location details

137 Mt Auburn St, Watertown, MA, 02472, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 5:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 5:00 p.m.
Thu10:00 a.m. to 5:00 p.m.
Fri10:00 a.m. to 2:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
5.0577 reviews
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Craig Davis's profile image
Craig Davis 
2 days ago

Very professional service. The staff listened to my requests and provided what I needed. The new chair cushion is very comfortable and looks great! 

Judi Haber's profile image
Judi Haber 
2 days ago

Really enjoyed working with everyone at The Custom Shop. We had cushions made for several outdoor areas as well as custom shades and the entire team was knowledgeable, helpful and kept us informed along the way. Highly recommend!!! 

Judi Zoldan's profile image
Judi Zoldan 
5 days ago

Toni and her team exceeded my expectations! From helping me choose fabrics to the final installation, every step of the process was easy and enjoyable. Their attention to detail and craftsmanship are exceptional. My screened porch looks absolutely beautiful, and I couldn't be more pleased with how the custom cushions turned out. The quality is outstanding, and the whole space feels inviting and refreshed. Thank you, Toni, and everyone on your team, for such wonderful work. I recommend you without hesitation! 

Susan Britt's profile image
Susan Britt 
a week ago

Staff is very knowledgeable and helpful. I was shown samples of exactly the fabric colors and materials I requested. Experience was efficient and satisfying. Great job! 

Kaza G's profile image
Kaza G 
a week ago

What a great place! Fabulous selection of fabrics, great customer service, an easy, pleasant and stress-free experience. Went here to have a chair re-upholstered and the process couldn't have been smoother. Will definitely return. 

Frequently asked questions about The Custom Shop

How is The Custom Shop rated?

The Custom Shop has a 5 star rating with 577 reviews. 

When is The Custom Shop open?

The Custom Shop is closed now. It will open on Monday at 10:00 a.m. 

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