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The Custom Shop

5.0

About this business

The Custom Shop is Greater Boston's largest and most experienced re-decorating showroom for residential and commercial customers. Our family has been driven to help you enjoy your home furnishings in comfort and good health with the ones you love since 1927. Passed down from one generation to the next, we are finally are a women-owned business. 

Location details

137 Mt Auburn St, Watertown, MA, 02472, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 5:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 5:00 p.m.
Thu10:00 a.m. to 5:00 p.m.
Fri10:00 a.m. to 2:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
5.0471 reviews
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judith mccloskey's profile image
judith mccloskey 
on Google
3 days ago

Mary & Kathy are both so helpful and knowledgeable! 

Cynthia Crino's profile image
Cynthia Crino 
on Google
6 days ago

The Custom Shop did a wonderful job on my vintage 1920s sofa and chairs set. They had a marvelous selection of fabrics and great customer service. I'm very happy with the results! 

Harold Dvorak's profile image
Harold Dvorak 
on Google
2 weeks ago

I was very pleased with work done for me on a chair cushion at The Custom Shop. They had a wide selection of fabrics and the work done was top quality. 

Heidi Reed's profile image
Heidi Reed 
on Google
2 weeks ago

The Custom Shop provided excellent assistance for refreshing my sofa with new seat cushions and new slipcover. Toni and her assistant were very knowledgeable and attentive with perspective on fabric and cushion choices. Wide range of fabric; I found the perfect option. A few years ago Toni assisted me in refurbishing and reupholstering four Victorian side chairs with fabulous results. This is my "go to" shop to update/restore furniture with top quality reupholstery and fabric. 

Christine Fuchs's profile image
Christine Fuchs 
on Google
2 weeks ago

I brought seat cushions from my well-worn sectional sofa to The Custom Shop in Watertown and they did a fantastic job replacing the inserts to make them look and feel like new again. The Custom Shop is a family business that has been around for nearly 100 years. They do a fantastic job and truly take care of their customers. I highly recommend them for your upholstery needs! 

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Frequently asked questions about The Custom Shop

How is The Custom Shop rated?

The Custom Shop has a 5 star rating with 471 reviews. 

When is The Custom Shop open?

The Custom Shop is open now. It will close at 5:00 p.m.  

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