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The Custom Shop

5.0

About this business

Location details

137 Mt Auburn St, Watertown, MA, 02472, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 5:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 5:00 p.m.
Thu10:00 a.m. to 5:00 p.m.
Fri10:00 a.m. to 2:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
5.0537 reviews
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Nancy Grossman's profile image
Nancy Grossman 
3 days ago

Excellent, experienced family business - they repaired my grandfather's old chair to keep it going for another generation. 

Deb Allaire's profile image
Deb Allaire 
3 days ago
Hue Linh Tran's profile image
Hue Linh Tran 
6 days ago

Toni at the Custom Shop was great. She was very helpful and knows her stuff. Our replacement cushions for our couches were perfect. She steered me to the right firmness of the foam insert for the cushions. Service was excellent and they came back a week earlier than expected. 

Jennifer DeNisco's profile image
Jennifer DeNisco 
a week ago

The Custom Shop did a fabulous job on a project that was special for my family. Toni was able to take the cover of our sweet Baxter's dog bed and turn it into pillows that will forever be a reminder of this gentle 15 year old Lab that was such a valued member of our family. I will forever be grateful to them for giving us this lasting memory. HIGHLY RECOMMEND THIS LOCAL FAMILY OWNED ALL WOMAN BUSINESS! 

Rob Utzschneider's profile image
Rob Utzschneider 
a week ago

We have had a great experience with Toni Shapiro and her team at the Custom Shop. I found them through a Google search and was fascinated by the story of her family's history in the reupholstering business.This is a great family-owned business to work with. My wife and I are working on a major renovation of our living room. I walked into the Custom Shop unannounced and started a conversation with Toni. I shared photos of the color schemes, the rug, art on the walls, furniture on order, etc. I also shared photos of four sets ... read more

Frequently asked questions about The Custom Shop

How is The Custom Shop rated?

The Custom Shop has a 5 star rating with 537 reviews. 

When is The Custom Shop open?

The Custom Shop is closed now. It will open tomorrow at 10:00 a.m. 

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