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The Counselling House

3.3

About this business

Location details

600 Princess St #301, Woodstock, ON, N4S 4H4, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
3.327 reviews
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b sharp's profile image
b sharp 
on Google
3 months ago

Extremely arrogant, always unprofessional and late to appointments. Billed my insurance for an appointment didn’t even attend. If you want someone to glaze over and check out while you’re explaining yourself this is the place to go. 

The Happy Place's profile image
The Happy Place 
on Google
6 months ago

I’m writing this review for the counselling house in Woodstock . The lady is hard to talk to and seems to not care when you are talking to her. Didn’t help me at all!!! I wasted my time and money on this place. I was always rushed out the door even before my time was up. If you’re looking for someone to talk to for help please don’t see her find a counseler that is willing to listen, caring, friendly and understanding. If you are going through something in life that is hard to deal, don’t make it worse! I hope you get throug... read more

Mari's profile image
Mari 
on Google
a year ago

Unprofessional, and disrespectful. These are words I would use to describe Laurie Ponsford-Hill. Lack of trauma education. When I told Laurie that I had a fear of dying her response was that what if you did, everyone dies anyways. She had no technique or compassion. What sick person says that exactly when you are looking for help. Also when I told Laurie that I had a brain injury, she chose to use words that I still dont understand. She chose words that were used in a textbook, not in every day dialogue. I left that session ... read more

Ella G's profile image
Ella G 
on Google
a year ago

Unprofessional, and disrespectful. These are words I would use to describe Laurie Ponsford-Hill. Lack of trauma education. When I told Laurie that I had a fear of dying her response was that what if you did, everyone dies anyways. She had no technique or compassion. What sick person says that exactly when you are looking for help. Also when I told Laurie that I had a brain injury, she chose to use words that I still dont understand. She chose words that were used in a textbook, not in every day dialogue. I left that session ... read more

Tricia Kidd's profile image
Tricia Kidd 
on Google
a year ago

I wish I could rate this place zero stars. Started therapy with the owner, and she pondered whether I was emotionally neglected my entire childhood because I was a "gawky kid". It's been a few years and this still plays in my head. Eventually the appointments became ridiculous, me paying $150/hour for "So...what's new THIS week?". It was clear she had no plan for me. And of course she was VERY concerned with making sure she was paid for this time. This was a damaging experience and I caution anyone who thinks this place will... read more

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Frequently asked questions about The Counselling House

How is The Counselling House rated?

The Counselling House has a 3.3 star rating with 27 reviews. 

When is The Counselling House open?

The Counselling House is closed now. It will open at 9:00 a.m. 

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