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The Container Store
- Retail
- Germantown, TN
About this business
Location details
2130 Exeter Rd Suite 103, Germantown, TN, 38138, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Customer service experience was beyond subpar. My closets were supposed to arrive at the store on 2/5 after the order was placed in December. I received a call on 2/1 stating most items arrived, but a snowstorm prevent a few brackets from being delivered. Initially I was told my brackets were being shipped to me and would arrive before my 2/9 install date. I was then told the brackets would arrive until 2/11 and modify my install date. Thankfully I pushed the date back to 3/19. On 2/18 I called the store to notify them I sti... read more
Wow, Al didn’t acknowledge me at all but once a lady that looked like him walked into the store she received wondered customer service. Very sad approach and we live in a world with many races, and shades of skin tone. I wouldn’t have him as the face of the store if I was management. I’ll never return to this store.
I got what I needed and the product is well made. It’s pretty much IKEA but way more expensive.
My mom wanted to see this new place and was followed around the store by a white sales associate. Haven’t been back
It was very organized
Frequently asked questions about The Container Store
How is The Container Store rated?
The Container Store has a 4.3 star rating with 93 reviews.
When is The Container Store open?
The Container Store is closed now. It will open tomorrow at 10:00 a.m.
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