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The Container Store
- Retail
- Columbus, OH
About this business
Location details
4184 Easton Gateway Dr, Columbus, OH, 43219, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
I worked with Aaron to design our closets and my experience has not been good. We did the Elfa system and decided to redo our closets in the midst of a renovation. With our tight timeline I chose to go with the Container Store purely on timelines I was promised. I should have known not to trust the company when I was verbally quoted then sent a quote $8k higher. We had to work to bring the cost down on designs. We have had many delivery issues. The local company they work with wouldn’t deliver in the snow. They wanted me to ... read more
Awful. Miss sold us on timeline for closets, designers messed up the design so when they were half installed they messed that up too. 14-21 day timeline now shifted to almost 3 months. Advised to avoid this store and go somewhere where they manage expectations appropriately.
Tons of great storage items available
If I could give 0 I would I bought items a year ago they discontinued it and canceled them without me saying anything to me tried to give them another shot sent items to wrong address no refund no replacement no discounts on next purchase would not recommend terrible customer service hope whoever got my drop front shoe boxes enjoys them
Typically always have a good experience here and the customer service is awesome. However, I got an acrylic bookstand and when I put a book on it the bookstand broke. Manager continued insinuating that it has been used from wear and tear. I told her numerous times that I just put a book on it. I asked her if the book stand had a weight limit because it wasn't labeled anywhere and she had no response. Not a good experience. Won't be back.
Frequently asked questions about The Container Store
How is The Container Store rated?
The Container Store has a 4.3 star rating with 479 reviews.
When is The Container Store open?
The Container Store is open now. It will close at 8:00 p.m.
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