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70 - 72 Cross St, Manchester, M2 4JG, United Kingdom
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:30 a.m. to 4:30 p.m. | |
Tue | 9:30 a.m. to 4:30 p.m. | |
Wed | 9:30 a.m. to 4:30 p.m. | |
Thu | 9:30 a.m. to 4:30 p.m. | |
Fri | 9:30 a.m. to 4:30 p.m. | |
Sat | 9:30 a.m. to 12:30 p.m. | |
Sun | Closed |
I popped into branch as I was in a fix with a business banking enquiry. Historically I’ve gone through the telephone team who have been resoundingly unhelpful but my branch experience couldn’t have been more different. Eve was warm, personable and went out of her way to resolve my issue though she also encouraged me to use the business banking phone number. Lo and behold I spoke to the business banking team who insisted on a really complicated, slow way of bring the information I needed but Eve’s enquiry came good by 8am the... read more
I called into the branch on Friday.I needed help initiating a ATM dispute.I wasn't getting anywhere with the online banking staff. A very helpful guy ( didn't get his name ) took the relevant details and initiated the ATM dispute for me to my great relief.Thank you staff at tha Manchester Branch.
I went to the bank and the staff were lovely very helpful and professional two ladies made my day
To reiterate what Rosemary Said: All true. With me, I still can't pay for anything online, as staff on the phone seem unable to set up visa click safe despite 4 calls to the effect & being told it's correct. it gets worse though, money has gone out of my bank from a card that should have been blocked (I had it confirmed blocked regarding fraud). I find that I spend hours on the phone whenever i need to try to solve anything, without actually getting anywhere. Why in this day & age can a blocked card still be active & why can... read more
Why can't I access my account on app, online or by phone ? I am being told that my details are not recognised !!
The Co-operative Bank - Manchester has a 3.4 star rating with 30 reviews.
The Co-operative Bank - Manchester is closed now. It will open tomorrow at 9:30 a.m.
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