The Club and Spa

Gemma Bailey 

on Google

2 weeks ago

A group of us did the spa and lunch experience and was so disappointed. The jacuzzi decking out side was falling apart, the "relax" room had people with the loudest whispers chatting away all day, the online food/drinks order system didn't work (2pm is a long time to wait for lunch!), the staff were unattentative and rude at times, there were no treatment times available other than during our pre-booked lunch, and to top it all off the lunch (a club sandwich) was the driest chicken bacon baguette I've ever had. They do howev... read more

Sasha Brookes 

on Google

a month ago

We had a very disappointing experience today. Our food took about an hour and a half to arrive today, and my pizza arrived without half of the ingredients it said it would come with, and when question they gave us waffle saying it was blended into the pizza and not visible. My sisters pasta took an additional half an hour to come, and when she asked if it was coming the server said “do you still want it”. Even though one of the meals was refunded, it was a disappointing experience, and the restaurant does not match up to the... read more

Lisa McCheyne 

on Google

a month ago

Such a shame, I had never been before and was looking forward to a bit of luxury. On arrival the staff were ‘OK’ 🤷‍♀️ walking through reception into the changing area was unimpressive, it felt as basic as a council run venue. In fact some council ones are nicer! The changing rooms were equipped enough but VERY tired and in need of an upgrade. The pool was small and lacked lustre. The sauna slats were crumbling, a few had been replaced but they all need replacing! The decking around the outside jacuzzi all splintered. Some t... read more