This profile has been claimed by the business owner or representative.
The Car Carriage
- Plano, TX
About this business
Location details
905 Mellville Dr., Ste 201, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Giving this business even one star would be too generous; it's completely unreliable. You have to drive several miles, and when you finally get there, nothing is coordinated. You might get a car that won't start, one that's missing the keys, or the person you're supposed to meet simply isn't available. All of this results in excessive wasted time for the driver, double the fuel costs, and no compensation. They don't pay anything at all, and they certainly don't take responsibility for whatever problems you encounter when you... read more
I normally don’t leave negative reviews, but my experience with Car Carriage has been extremely disappointing due to the lack of communication and transparency from the owner and broker, James Taylor. I spoke with James for over a month leading up to my move. I asked him very clearly when I should list my car to guarantee it would be shipped on time. He gave me the dates and the quote, and I trusted his guidance. He told me that I would receive a call within the 3-day carrier pickup window. Instead, I was completely ghosted.... read more
Our experience with The Car Carriage was five stars! This being our first time shipping a vehicle, we were a little unsure of the whole process as well as a bit nervous. We spoke to James Taylor more than once about the process. Everything he told us was spot on as to how the whole process worked. The driver was prompt and courteous. From our experience we highly recommend this company.
I had an absolutely awful experience with The car carriage , and I feel obligated to warn others about this unprofessional outfit. I recently bought a car at an auction and needed it towed to my location. I called this towing company ahead of time to confirm they could handle the job. They assured me over the phone that they could pick up the car and deliver it to me, so I trusted their word, took a day off work on August 29, 2025, and rearranged my entire schedule to make it happen. Big mistake. Everything started off with ... read more
He disappear after sign the paper, no call answerred, missed the delivery date, the worst car shipping experience ever had. Be aware!!!
Frequently asked questions about The Car Carriage
How is The Car Carriage rated?
The Car Carriage has a 4.6 star rating with 154 reviews.
When is The Car Carriage open?
The Car Carriage is closed now. It will open tomorrow at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com