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1300 E Main St, Richmond, VA, 23219, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Some Agents here are helpful, but the majority are prompt to talk, do not active listen and as a consequence do not understand the right needs and do not redirect your call as needed. In the process they get a bit frustrated. I have called 9 times, and only one time it went smooth. It is tremendously hard to solve a problem with them in the way as your helpers. Overall the costumer Service has a lot of room for improvement.
Some Agents here are helpful, but the majority are prompt to talk, do not active listen and as a consequence do not understand the right needs and do not redirect your call as needed. In the process they get a bit frustrated. I have called 9 times, and only one time it went smooth. It is tremendously hard to solve a problem with them in the way as your helpers. Overall the costumer Service has a lot of room for improvement.
The Bureau of Financial Institutions has a 3.3 star rating with 4 reviews.
The Bureau of Financial Institutions is open now. It will close at 6:00 p.m.
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