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The Brook of Newaygo

4.1

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Location details

318 Cooperative Center Dr, Newaygo, MI, 49337, United States

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4.131 reviews
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River Country Chamber's profile image
River Country Chamber 
a month ago

We are proud to have this wonderful independent living and retirement community as part of our Chamber family. Their team consistently goes above and beyond to create a safe, welcoming, and engaging environment for their residents. Every visit leaves us impressed by the level of care, the cleanliness of the facility, and the genuine warmth shown by the staff. They offer a true sense of community providing thoughtful activities, meaningful social opportunities, and the kind of attention that makes residents feel right at home... read more

dawn haskell's profile image
dawn haskell 
4 months ago

My mom lived at the Brook For the last few months of her life. The staff were always very kind and caring. They spent time with her and encouraged her to engage with the other residents without pushing her. Management (Karen) was super easy to work with and made it a pretty seamless transition for all of us. The facility was clean and never smelled bad like a lot of assisted living facilities do. 

Brandi Charles's profile image
Brandi Charles 
6 months ago

working there for 5 shifts I seen tons of neglect and carelessness in your facility to its residents. Everyone there is taught to "check boxes" on the MAR for cares/ADL whether its done or not, that's called "lying about cares". Karen the manager said your newaygo facility has the lowest percent on med management in all of its facilities, sitting at 70 %'s because Karen and THE BROOK provide next to no training on meds. Its a here check and look and see and figure it out for yourself, narc count isnt right either some of the... read more

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Karen Baker 
6 months ago

My brother has been at The Brook of Newaygo for several months. Im there 5 days out of the week. Karen, The Property Manager is wonderful and takes time to talk and get to know the patients. Clean facility. This is not a nursing home, it's a retirement facility. They all have been very kind to my brother and helpful. My opinion is quality help is very hard to find and retain! I feel at peace knowing my brother lives there. 

Love INC of Newaygo County's profile image
Love INC of Newaygo County 
7 months ago

Grateful for their support. Always willing to help make a difference in their community. Thank you for your event sponsorship. 

Frequently asked questions about The Brook of Newaygo

How is The Brook of Newaygo rated?

The Brook of Newaygo has a 4.1 star rating with 31 reviews. 

When is The Brook of Newaygo open?

The Brook of Newaygo is open now. It is open 24/7. 

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