The Brook of Newaygo's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

The Brook of Newaygo

4.1

About this business

Location details

318 Cooperative Center Dr, Newaygo, MI, 49337, United States

Get directions
4.130 reviews
Select a rating
dawn haskell's profile image
dawn haskell 
2 months ago

My mom lived at the Brook For the last few months of her life. The staff were always very kind and caring. They spent time with her and encouraged her to engage with the other residents without pushing her. Management (Karen) was super easy to work with and made it a pretty seamless transition for all of us. The facility was clean and never smelled bad like a lot of assisted living facilities do. 

Brandi Charles's profile image
Brandi Charles 
3 months ago

working there for 5 shifts I seen tons of neglect and carelessness in your facility to its residents. Everyone there is taught to "check boxes" on the MAR for cares/ADL whether its done or not, that's called "lying about cares". Karen the manager said your newaygo facility has the lowest percent on med management in all of its facilities, sitting at 70 %'s because Karen and THE BROOK provide next to no training on meds. Its a here check and look and see and figure it out for yourself, narc count isnt right either some of the... read more

Karen Baker's profile image
Karen Baker 
3 months ago

My brother has been at The Brook of Newaygo for several months. Im there 5 days out of the week. Karen, The Property Manager is wonderful and takes time to talk and get to know the patients. Clean facility. This is not a nursing home, it's a retirement facility. They all have been very kind to my brother and helpful. My opinion is quality help is very hard to find and retain! I feel at peace knowing my brother lives there. 

Love INC of Newaygo County's profile image
Love INC of Newaygo County 
4 months ago

Grateful for their support. Always willing to help make a difference in their community. Thank you for your event sponsorship. 

Lisa Annis's profile image
Lisa Annis 
7 months ago

My 92 year old dad (w/ moderate alzhemiers) & us kids are thrilled with the care dad gets here. We love the fact that it is staffed with very kind, compassionate & helpful people. The facility is well maintained & beautiful. This is our 2nd experience with assisted living homes. Mom was at another nice facility. However, this facility has a better price, food quality, less staff turnover & very happy residents & family members in comparison to what mom had at the place she was at. Dad’s response to living here: “ If you can’... read more

Frequently asked questions about The Brook of Newaygo

How is The Brook of Newaygo rated?

The Brook of Newaygo has a 4.1 star rating with 30 reviews. 

When is The Brook of Newaygo open?

The Brook of Newaygo is open now. It is open 24/7. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com

Popular in Newaygo, MI