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The Brick
- Retail
- Drayton Valley, AB
About this business
Location details
5212 50 St, Drayton Valley, AB, T7A 1S8, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
I absolutely love my Talia table and 6 chairs. The product is exceptional quality and beyond my expectations. Katherine was amazing and the service was excellent. Delivery guys were great and put the table together and checked for damage. Easy to put the chairs together and they look amazing. I highly recommend this product and The Brick.
The brick cornwall ontario I called to do a mattress exchange. I delt with the lady of customer service at the cornwall store The service i got from her was excellent no games no playing around She got on the phone and i told her what i wanted to do wow was done in maybe 5 minutes or less. Got all the information right off the bat. Maybe she should train the salespeople how to give service like that. I never had service like that before. Wow im inpressed. Thank you again Customer service lady at the brick stire in cornwa... read more
Where to start I was just at the brick north location and I’ve been trying to deal with Ronda there regarding a admin fee charged twice on our account previously and it’s been nothing but disrespectful disgusting behaviour coming from here I went there a week ago to check on warranty for my tv and I notice 2 admin charges on the same invoice and brought it up to there attention I was forwarded to Rhonda and right from the beginning she was being inappropriate because our 1st in counter a week ago I heard her speaking with an... read more
Nous sommes très satisfaits avec l'aide reçue de Sandra. Sans son aide, nous étions mal pris avec notre réclamation de matelas. Un gros merci pour le service rendu.
I ordered some furniture and 1 piece was delivered falling apart (not from the delivery guys, they were great) and 2 other pieces are back ordered 3 MONTHS. I'm trying to get my money back from the 2 backordered pieces but no one can seem to give me a straight answer or knows what they're doing. I've talked to them 5 times on the phone and will have to go in for a second time... DO NOT BUY FROM HERE!!!
We went to the Brick in Laval where we have purchased all of our appliences since 40 years . As we are walking in Mr Frank Baratta welcomes us, We introduced ourselves , and Frank being a gentleman understood our needs. We are shopping for a new kitchen ,,,Frank has a particular way of dealing with customers. He is straight forward and no going around the bush. He said (listen to me now) very enjoyable man , Two things do you like this stove or not. In deed that was what we where looking for. I beleive within an hour t... read more
My mom came in to the Langley store last week as she purchased a mattress there a year ago and we suffered a horrible flood and lost our home and its currently being restored, insurance is replacing the mattress so she came in to get help with her old receipt and the price of what the closest replacement model would be. Some rude man just kept telling her she had to buy something? She clearly asked for a receipt for a purchase she already made and what the replacement model would be so INSURANCE COULD REPLACE IT. Educate you... read more
My mom came in to the Langley store last week as she purchased a mattress there a year ago and we suffered a horrible flood and lost our home and its currently being restored, insurance is replacing the mattress so she came in to get help with her old receipt and the price of what the closest replacement model would be. Some rude man just kept telling her she had to buy something? She clearly asked for a receipt for a purchase she already made and what the replacement model would be so INSURANCE COULD REPLACE IT. Educate you... read more
I bought a TV on Monday boxing day. they act like they are your best friend until you pay and walk out of the store. Now try get a hold of the manager by phone to ask questions. No one answers, when they do answer the phone, they just say hello. Not hello this is the brick. Then they put you on hold and no one comes back. if they do come back, they say the person you are asking for is busy every time even the manager of the store. No one calls you back. very poor customer service for answering the phones and rude. I say thi... read more
Frequently asked questions about The Brick
How is The Brick rated?
The Brick has a 4.9 star rating with 437 reviews.
When is The Brick open?
The Brick is closed now. It will open at 10:00 a.m.
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