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The Break Bike Shop

5.0

About this business

Location details

872 Main St, Fitchburg, MA, 01420, United States

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WeekdayScheduleStatus
MonClosed
Tue11:00 a.m. to 5:00 p.m.
Wed11:00 a.m. to 5:00 p.m.
Thu11:00 a.m. to 5:00 p.m.
Fri11:00 a.m. to 5:00 p.m.
Sat12:00 p.m. to 4:00 p.m.
SunClosed
5.049 reviews
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Chloe Ioffe's profile image
Chloe Ioffe 
a month ago

I was selling an EnviLiv aero road bike to an online used bicycle reseller, and my husband and I took the bike to this shop to get it professionally boxed for FedEx shipment, in accordance with very specific instructions from the bicycle reseller and to not incur a very high oversized box fee from FedEx. The bike shop did an excellent job. My bike was packaged, and FedEx picked it up right from the shop. I got paid the agreed-upon price for my bike from the online reseller. This shop also charged the most competitive price i... read more

Brian DeMatteo's profile image
Brian DeMatteo 
a month ago

I just moved here. I bought a bike carrier online, SHOULD HAVE BOUGHT IT HEAR. I used the Break to put it together. This came w no directions. They called the mfg who offered no help on a question and the Break had to print out 40 pages of instruction. The Break KNOWS AND HAS GREAT CUSTOMER SERVICE SKILLS. BEST BIKE SHOP IN NH AND MA!! They are one stop shopping for Mountain and Street Needs. Can’t say enough about them. THEY REINVENTED CUSTOMER SERVICE. GO AND FIND OUT FOR YOURSELVES. ITS WORTH THE TRIP AND BIKE ADVICE. 

Wayne Brown's profile image
Wayne Brown 
6 months ago

I couldn't be happier with my buying experience with BBS! The quality of the bikes is only surpassed by the wonderful customer service of the associates. Andrew walked me through every step of process and was very patient with my many questions. Their prices are very reasonable and after calling 5 other shops, they were the most responsive and friendly. It's tough to find this kind of customer service in any business these days! Highly Recommended !!! 

Wenbo Shi's profile image
Wenbo Shi 
8 months ago

We rented two e-bikes and had a fantastic experience! The staff was super helpful and friendly, I highly recommend it. 

Ruihan Liu's profile image
Ruihan Liu 
8 months ago

Fantastic shop. Josh and his team are incredibly knowledgeable, friendly, and know the local area very well. They gave us great suggestions for nearby bike paths. Highly recommend to anyone looking to rent bikes! 

Frequently asked questions about The Break Bike Shop

How is The Break Bike Shop rated?

The Break Bike Shop has a 5 star rating with 49 reviews. 

When is The Break Bike Shop open?

The Break Bike Shop is closed now. It will open at 11:00 a.m. 

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