The Boatyard Chain of Lakes Boat Rental

Kat c 

on Google

a year ago

2nd Update***My credit card company refunded the additional charge. The boatyard staff NEVER replied to my emails about the extra charges. Will NEVER rturn here again. Update***since i added this review, my card is pending another $344 charge. We could not have possibly used that much gas. Hopefully, I can resolve this. -- We rented a smaller pontoon this time, as they were only 2 of us. It is advertised with a bluetooth radio, ladder and easier maneuvering. The swim ladder and radio were broken and unusable. It was difficul... read more

Daniel Ramirez 

on Google

a year ago

Stay away… totally. Rented past summer and they called me to bring boat back early for “25% off my next rental.” My boat was in the shop so I didn’t need the next rental. So I said no. They proceeded to charge me a late charge! Then added lost bumper fee (not true) all to a of other stuff (random charges for this or that). Yeah they never mentioned any of those. Thankfully won EVERY SINGLE ONE of my disputes. Did have to get a new card bc they kept charging... it was crazy. And so are they in my opinion… stay away. 

D Ramirez 

on Google

a year ago

Stay away… totally. Rented past summer and they called me to bring boat back early for “25% off my next rental.” My boat was in the shop so I didn’t need the next rental. So I said no. They proceeded to charge me a late charge! Then added lost bumper fee (not true) all to a of other stuff (random charges for this or that). Yeah they never mentioned any of those. Thankfully won EVERY SINGLE ONE of my disputes. Did have to get a new card bc they kept charging... it was crazy. And so are they in my opinion… stay away. 

Frank Maciaszek 

on Google

a year ago

Steve was very helpful, he refreshed us on the operation of the motor, provided us with a towel to wipe off the morning dew, life jackets, boat cushions, whistle, fire extinguisher all provided as well as the gas. He advised us about the wind warning coming later, our safety was foremost on his mind. His wife made the reservation process easy as pie, and you have to try the pizza vending machine outside, it delivered us a hot pizza in 3 minutes, made for a perfect lunch on the go.