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The Black Tux at Nordstrom

3.9

About this business

Location details

6910 Fayetteville Rd, Durham, NC, 27713, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
Tue11:00 a.m. to 7:00 p.m.
Wed11:00 a.m. to 7:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri11:00 a.m. to 7:00 p.m.
Sat11:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
3.937 reviews
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Courtney Wallen's profile image
Courtney Wallen 
on Google
3 weeks ago

Super disappointing experience. Had an appointment booked two weeks in advance, showed up and was told our appointment was canceled without notice due to short staffing. I expressed that we were not notified of a cancellation, and the attendant then confirmed our appointment was not cancelled but they still might not be able to take us today, again due to a call out from staff. We waited an additional 30 minutes before being told that we would need to reschedule our appointment. 

Chad Bourquin's profile image
Chad Bourquin 
on Google
a month ago

Cameron was WONDERFUL!!!! made the whole experience very easy 

mmason548's profile image
mmason548 
on Google
2 months ago
Daniel Giacomazzi's profile image
Daniel Giacomazzi 
on Google
3 months ago

The garments for most of the groomsmen arrived full of lint and needed to be lint rolled significantly. Quality of the clothing wasn't worth a $200+ rental for just banks, jacket, and shoes. Could have purchased a similar set for $250. They also sent me an email 3 days after the event saying returns were due today or else I would be charged $60 for an extension when returns are clearly stated to be due 5 days after the event. Not worth the pricing, I was shocked it was so expensive for the quality and service received. Gave ... read more

Andrew Austin's profile image
Andrew Austin 
on Google
3 months ago

This has been a miserable experience all around. I booked an appointment at their store location and was called the morning of saying they could not find anyone to work the store that day. I proceeded to book online for both my son and I. The representative I spoke with took my son's sizes and was oblivious to the fact that they do not carry kid sizes. I received an email 3 weeks later saying there was a problem with my son's order and to call customer support. After waiting for 45 minutes on hold I was told my son's sizes d... read more

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Frequently asked questions about The Black Tux at Nordstrom

How is The Black Tux at Nordstrom rated?

The Black Tux at Nordstrom has a 3.9 star rating with 37 reviews. 

When is The Black Tux at Nordstrom open?

The Black Tux at Nordstrom is closed now. It will open tomorrow at 11:00 a.m. 

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