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The Auberge at Orchard Park
- Wellness
- Morton Grove, IL
About this business
Specialties: The Auberge at Orchard Park is a senior living community located in Morton Grove, Illinois, and offers assisted living services and memory care for residents diagnosed with Alzheimer's and other forms of dementia. A member of the Frontier Management network of retirement communities, which consists of more than 100 properties across nearly 20 states, the facility provides residents with a variety of attractive amenities and administers memory care through Frontier's renowned Spark™ Lifestyle Program, a Mon... read more
Location details
5520 Lincoln Ave, Morton Grove, IL, 60053, United States
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Don't let the high rating fool you. Original ratings were for the Silverado Orchard Park, which was a great facility with caring staff and leadership. The community was taken over by Frontier Management and transitioned to the Auburge in 2019. The care, cleanliness and communication decline substantially with the transition and many families who had loved ones in this community have since left. If you are looking for a safe and caring community for your loved one, look elsewhere (Silverado St. Charles for example).
Anyone who gave these guys more than one star hasn't dealt with them in awhile. They abruptly closed this location, tried to force people to their Highland Park location, and we got our Dad out of there asap. Upon his move, we realized that they misplaced / lost / sold / stole his glasses, hearing aid, favorite jacket, and several other items. Bottom line: You have plenty of other choices in a memory care facility in the Chicago area -- go find a different one from these people.
My experience with the staff at Auberge, Orchard Park is that they are always professional and compassionate. They are simply amazing and do a heroic job.
The current management is driving away the best staff. We have two friends who have not been able to see their elders living here. Not even a window visit. Please do better for your residents & staff!
Perfection place
Frequently asked questions about The Auberge at Orchard Park
How is The Auberge at Orchard Park rated?
The Auberge at Orchard Park has a 4.4 star rating with 23 reviews.
When is The Auberge at Orchard Park open?
The Auberge at Orchard Park is open now. It is open 24/7.
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