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The 20
- Technology
- Plano, TX
About this business
Location details
6600 Chase Oaks Blvd #100, Plano, TX, 75023, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I wish I could give 0 stars. The absolute worst IT service provider. I own a small law firm and they have been completely non responsive to my requests for MS credentials so that I can wrap up my firm as I am retiring. They do not an asset emails or their phone. After several voicemails left you might receive a call back. Even before this issue every call to the help desk required that the call be passed on several times before someone competent was reached. DO NOT USE THIS (LACK OF) SERVICE PROVIDER if you are a small busin... read more
One of the largest and fastest growing IT services providers in the country. Knowing I can call the support desk 24/7 for solutions, when we deal with real deadlines with real consequences, makes a huge difference for me as well as our staff. And, for the most part, we don't have to call the support desk because everything works. The only times I have to reach out is when we hire a new person, or add a new service or license. They are very pro-active and results oriented.
They have knowledgeable staff available 24x7x365. we are grateful to have them work with Eagle Secure Solutions!
The20 has failed to deliver and after we fired them they sent us a letter form counsel. We responded to the letter letting counsel know the areas where they failed and their legal counsel dropped it now they sent an invoice from after we fired them to collections. They are horrible. They over promise and under deliver! They are completely unprofessional. In meetings we would have their adult children talking right next to them. They assigned a person to us who was going on maternity leave then no one stepped up to help while... read more
Frequently asked questions about The 20
How is The 20 rated?
The 20 has a 3.8 star rating with 28 reviews.
When is The 20 open?
The 20 is closed now. It will open tomorrow at 8:00 a.m.
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