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Texas First Bank

4.2

About this business

Location details

3232 Palmer Hwy, Texas City, TX, 77590, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
4.288 reviews
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Debbi Ottenheimer's profile image
Debbi Ottenheimer 
recommend  Recommended
4 years ago

Texas First Santa Fe....always friendly and helpful in person and on the phone 

Jodi Banks's profile image
Jodi Banks 
4 years ago

We moved out of state, over five hours away from the closest branch location, mail in deposits were taking weeks to deposit and this was no longer our primary bank account. Their banking app never saved my address change, which I tried to do twice. My phone number never changed and is still the same number that they have on file. I logged in on the 29th but on the 30th when I logged in it showed no linked account! The branch manager I spoke with yesterday had zero accountability or customer service after their “computer syst... read more

Ana Gonzales's profile image
Ana Gonzales 
recommend  Recommended
4 years ago

I've been a customer here for years and never had an issue but today it was a completely different story. I made a cash deposit at the ATM by Wal-Mart over the weekend and the machine ate my money. I went to the bank were it happened to file a dispute. They're very nice and all but I think its not right that I have to wait 7 to 10 business days to get my money back when it was the ATM that messed up. It's just not right, they should automatically credit your account the money. I understand that some people might lie and try ... read more

Anthony Bracci's profile image
Anthony Bracci 
recommend  Recommended
4 years ago

Safe and convenient. Friendly and helpful. 

Business response:

Thanks for the recommendation, Anthony! 

James Stewart's profile image
James Stewart 
recommend  Recommended
4 years ago

All their Services, it makes you feel like you’re part of the family. 

Business response:

Thank you for the kind words, James! 

Annie Wolcott's profile image
Annie Wolcott 
recommend  Recommended
5 years ago

The manager, Cindy Anthony, and all the staff at my Pirate's Beach branch are exceptional. Always friendly and professional. Cindy made an extra effort to get me in touch with Frank Komasincki when I was ready to apply for a SBA PPP loan. I was so happy I was banking with a local bank. Frank sent out up to the minute emails explaining where the process was and kept the group informed with up to the minute details. I was ready to submit my application on the first day. The loan proceeds were in my account 7 days later. Thanks... read more

Business response:

Thank you, Annie! 

Dee Anne Navarre's profile image
Dee Anne Navarre 
recommend  Recommended
5 years ago

I don't feel like a customer at TFB in Baytown, I feel like family! 

Joyce Young's profile image
Joyce Young 
recommend  Recommended
5 years ago

The customer service at Texas First Bank is amazing! Very pleased! 

Jessica Conert's profile image
Jessica Conert 
recommend  Recommended
5 years ago

amazing customer service 

Frequently asked questions about Texas First Bank

How is Texas First Bank rated?

Texas First Bank has a 4.2 star rating with 88 reviews. 

When is Texas First Bank open?

Texas First Bank is closed now. It will open tomorrow at 9:00 a.m. 

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