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3232 Palmer Hwy, Texas City, TX, 77590, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 12:00 p.m. | |
Sun | Closed |
Texas First Santa Fe....always friendly and helpful in person and on the phone
We moved out of state, over five hours away from the closest branch location, mail in deposits were taking weeks to deposit and this was no longer our primary bank account. Their banking app never saved my address change, which I tried to do twice. My phone number never changed and is still the same number that they have on file. I logged in on the 29th but on the 30th when I logged in it showed no linked account! The branch manager I spoke with yesterday had zero accountability or customer service after their “computer syst... read more
I've been a customer here for years and never had an issue but today it was a completely different story. I made a cash deposit at the ATM by Wal-Mart over the weekend and the machine ate my money. I went to the bank were it happened to file a dispute. They're very nice and all but I think its not right that I have to wait 7 to 10 business days to get my money back when it was the ATM that messed up. It's just not right, they should automatically credit your account the money. I understand that some people might lie and try ... read more
Safe and convenient. Friendly and helpful.
Business response:
Thanks for the recommendation, Anthony!
All their Services, it makes you feel like you’re part of the family.
Business response:
Thank you for the kind words, James!
The manager, Cindy Anthony, and all the staff at my Pirate's Beach branch are exceptional. Always friendly and professional. Cindy made an extra effort to get me in touch with Frank Komasincki when I was ready to apply for a SBA PPP loan. I was so happy I was banking with a local bank. Frank sent out up to the minute emails explaining where the process was and kept the group informed with up to the minute details. I was ready to submit my application on the first day. The loan proceeds were in my account 7 days later. Thanks... read more
Business response:
Thank you, Annie!
I don't feel like a customer at TFB in Baytown, I feel like family!
The customer service at Texas First Bank is amazing! Very pleased!
amazing customer service
Texas First Bank has a 4.2 star rating with 88 reviews.
Texas First Bank is closed now. It will open tomorrow at 9:00 a.m.
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