Test Center USA, Inc. (North Houston Location)

As Li 

on Google

a week ago

‘If I could give zero stars, I would’ kind of experience. It was by far the most frustrating testing experience I’ve ever had. My test was scheduled for 8:30AM, and we were told to arrive 15 minutes early. When I got there, there was a line, almost 25 people waiting because there was no staff present to check us in. We ended up waiting almost 2 hours until a staff showed up. Then we had to wait again while she turned on the computers and checked everyone in. I didn’t actually begin my test until 10:50 —two hours past my sche... read more

Andrea Keller 

on Google

5 months ago

I scheduled my test at 9 a.m. yesterday at this location despite the bad reviews because they had open availability. The WiFi was out when I got there. I know that’s completely out of anyone’s control so I waited almost two hours for it to be back up so I can take my test. Other people opted to reschedule as they had already been waiting for a long time. When I sat down to take my test, the WiFi went out again in the middle of it so I went to ask the attendant to reschedule. She told me to take a seat and wait to reschedule ... read more

Rina Rodriguez 

on Google

6 months ago

The test center, in general, was good; when I took my exam, there were only four more people with me. The problem was that they didn't pay attention to whether the test takers were following rules during the exam. During my test, someone was doing the WHOLE listening section without headphones on, disrupting my concentration because it was really loud. I have to retake my test. Unfortunately, this is the only test center near my house where I can do the exam. I hope this doesn't happen again during my second test 

Feng Chen 

on Google

a year ago

Waiting area was way too small. There are 6 chairs alongside the wall and there are 20+ people waiting for one staff to take care of everything. Appointment was at 9: 30am and at 9:05 the staff was still taking care of the 8:30 testers. 

Alberto Garcia 

on Google

11 months ago

I was worried about taking my test here after reading some of the reviews but I had a good experience here and would come back. The waiting room is small but even with four other testers signing in at the same time I was only in the waiting area for less than 10 minutes. There are also plenty of lockers available to put your items in, maybe this is a new addition so I'm not sure why the other reviews say there aren't lockers available. The testing room itself is fairly big with a bunch of computers available. The computer I ... read more