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Tennessee Valley Federal Credit Union

3.5

About this business

Location details

180 Stuart Crossing Northwest, Cleveland, TN, 37312, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
Review Performance in the last  
6 months
3.561 reviews
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Remi D.'s profile image
Remi D. 
on Birdeye

2 years ago

Let it be known the manager of this location, a woman by the name of Heather accused us of attempting to commit fraud in front of other credit union employees and credit union patrons for requesting to conduct a simple deposit transaction into our own personal accounts. She then refused us service and turned us away despite having presented all valid identification and account information. Throughout this entire debacle, we remained calm and polite. We contacted the corporate office in Chattanooga, TN and spoke with Isai... read more

Remi D.'s profile image
Remi D. 
on Birdeye

2 years ago

Let it be known the manager of this location, a woman by the name of Heather accused us of attempting to commit fraud in front of other credit union employees and credit union patrons for requesting to conduct a simple deposit transaction into our own personal accounts. She then refused us service and turned us away despite having presented all valid identification and account information. Throughout this entire debacle, we remained calm and polite. We contacted the corporate office in Chattanooga, TN and spoke with Isai... read more

Frequently asked questions about Tennessee Valley Federal Credit Union

How is Tennessee Valley Federal Credit Union rated?

Tennessee Valley Federal Credit Union has a 3.5 star rating with 61 reviews. 

When is Tennessee Valley Federal Credit Union open?

Tennessee Valley Federal Credit Union is closed now. It will open on Saturday at 9:00 a.m. 

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